Anonymous
The customer service was very polite, but required that I prove that I had ordered the right color and used the test card. Then I was told that because I had a tri-color, I should *possibly* have used more coats than what was listed in the instructions. Only on the test card I didn't have to use more coats. So that was frustrating because I did what the card said to do and it wasn't the right color on my car. Then I was told to remove the paint and redo it. I don't know how to remove paint. They did issue a refund when I explained that I was finished trying to fix it. However, I still have a mismatched color on my car, so there's that!
3 years ago
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TouchUpDirect has a 4.6 average rating from 13,853 reviews

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