Julia whom I spoke with was very helpful and assisted me through some questions that we had. One thing about the 4 hotels listed was not clear to me was the order on the list indicated the first night, second night,etc. However, I did not perceive that until it was explained by Julia. Another, thing I was not aware of is that our tour group is operated by Trafalgar. Tour Radar seems to be more of a corporate name as I determined by subsequent emails from Tour Radar.. Regardless, cooperative persons like Julia are important as not all details are self evident.