TourRadar Reviews

Name: TourRadar
Address: K, Vienna
Rating: 4.54

4.5 Rating 6,862 Reviews

91 %

of reviewers recommend TourRadar

Company Reviews

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4.5

Based on 6,862 reviews

Customer Service
Communication Channels	Email, Live Chat, Telephone

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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TourRadar 5 star review on 2nd July 2026

Stan

Anonymous

Anonymous // 01/01/2019

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“The advertise price is way different from actual booking price.”

Helpful Report

Posted 1 day ago

Hi Gina, we understand your concern about the price difference. Pricing and any discounts are confirmed at the time of booking, and our team is always happy to help with any pricing questions. Our 24/7 Travel Experts are here to support your adventure. All the best, The TourRadar Team

Posted 1 day ago

“So far everything has been easy, we have had reply’s to our enquiries answered within 6hrs, and changes to original tour accommodated.”

Helpful Report

Posted 1 day ago

Thank you, Mark! We’re glad everything has been easy and your tour changes were accommodated smoothly. Our Travel Experts are always happy to help when plans need adjusting or something needs correcting. Happy Travels, The TourRadar Team

Posted 1 day ago

“Loved talking to Over. He was very congenial... easy to talk to & very helpful as I'm not very tech savvy. Over has a beautiful way of communicating. He stepped me through the process of booking & paying for a trip of a life time. Over is gold ... don't lose him”

Helpful Report

Posted 2 days ago

Hi Elaine, we love hearing your feedback about Ofer! His congenial and helpful communication made booking your organized adventure easy, particularly as you mentioned being less tech-savvy. This personal guidance is exactly what our 24/7 Travel Experts are here for. Happy Travels. The TourRadar Team

Posted 1 day ago

“I will have more to say as this booking develops. It's about the conduct of the actual tour which does not take place until early December. We have experienced a tour with TourRadar in Ic eland and it was well run.”

Helpful Report

Posted 2 days ago

Hi John. We appreciate you taking the time to share your feedback. It's great to hear your past organized adventure in Iceland was well run, and we understand you'll have more to share once your December booking takes place. We partner with over 2,500 adventure operators worldwide, always aiming for those high standards. Our Travel Experts are here for any questions as your upcoming adventure develops. Best regards. The TourRadar Team

Posted 1 day ago

“The booking experience was okay and in the end it worked out.”

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Posted 2 days ago

Hi Keith. Thank you for sharing your feedback on your booking experience. We're glad everything worked out for your organized adventure. We're always working to make the process even smoother, and the TourRadar App is designed to help with ease of booking. We hope to see you again. Kind regards. The TourRadar Team

Posted 1 day ago

“Easy booking process with the tour we wanted to do.”

Helpful Report

Posted 2 days ago

Hi Donna. Thank you for your feedback! It's great to hear you found the booking process easy and secured the organized adventure you wanted. We aim to make finding and booking simple, especially with features like the TourRadar App. Adventure awaits. The TourRadar Team

Posted 2 days ago

“Booking was very easy. Working with an Agent to customize the tour was great. I misread the start date of the Tour which made my airline reservation a day late. Couldn't change my airline reservation so the Agent cancelled our 1st day and reimbursed me for that night in Athens. I didn't have to ask, she just did it for us. Excellent service - went above and beyond what was expected. Many thanks, much appreciated.”

Helpful Report

Posted 2 days ago

Hi there, Thank you for sharing your experience! We're delighted to hear that your booking was easy and that your Travel Expert was able to help customize your trip and find a solution when your travel plans changed. Working closely with our operator partners to create the best possible experience is something we truly value. We hope you have an incredible time in Greece and look forward to helping you plan your next adventure. Kind Regards, The TourRadar Team

Posted 2 days ago

“I've used Tour Radar a handful of times and will keep coming back. What I like most is the number of tours available on their site, to most all destinations globally. Once I chose a tour, I like the option to hold for 48/72 hours to evaluate and then make my choice(s). The communication is top notch and they are always willing to assist. Once there was a small issue whilst I was in Asia and they immediately took action. This is my prime reason for supporting wholeheartedly, they take care of their customers with ease, friendliness and professionalism.”

Helpful Report

Posted 2 days ago

Hi Karen. Thank you for sharing your continued loyalty with us! We love hearing that you appreciate the sheer breadth of our 50,000+ organized adventures and the prompt, professional support you received, even during your trip in Asia. Until next time. The TourRadar Team

Posted 2 days ago

“Still waiting for a response to my request for support. I’m unable to sign into my account and have had to contact the tour company directly and ask them to not use tour radar to contact me and to use email instead.”

Helpful Report

Posted 2 days ago

“I had difficulty with the web site but the staff I dealt with on the phone were awesome”

Helpful Report

Posted 2 days ago

Hi Derrick. We regret that you encountered difficulty with our website, but we're glad our team could assist you over the phone. Our 24/7 Travel Experts are always here to provide support and ensure a smooth experience. Kind regards. The TourRadar Team

Posted 2 days ago

“Person answered all questions I had and set up our tour very efficiently”

Helpful Report

Posted 2 days ago

Hi Richard. Thank you for your feedback! We're glad our Travel Experts could answer all your questions and efficiently set up your organized adventure. That's exactly what our 24/7 Travel Experts are here to do. Have a great adventure. The TourRadar Team

Posted 2 days ago

Thanks for the great feedback, Richard! It’s wonderful to hear our Travel Expert made setting up your tour so smooth and efficient. TourRadar connects travelers with 2,500+ adventure operators, making it easier to find the right trip. Best regards, The TourRadar Team

Posted 2 days ago

“I’ve used Tour Radar a few times. I’ve found booking process simple. But more importantly there’s a knowledgeable person to ring to deal with any queries. Calls are also answered quickly”

Helpful Report

Posted 2 days ago

Thank you for your lovely feedback and for booking with TourRadar multiple times! We’re pleased you value our simple booking process and helpful Travel Experts. Our Organized Adventure Platform is designed to make finding and booking your next adventure easy. Kind regards, The TourRadar Team

Posted 2 days ago

“My original tour to Sri Lanka was cancelled but I found another tour . There were many options available to choose from and I was refunded.”

Helpful Report

Posted 2 days ago

Hi Candace, Thanks for booking through us. We understand it's disappointing when an original organized adventure like your Sri Lanka tour is cancelled. We're glad you were able to find another great option and that your refund was processed smoothly. It's good to know our range of over 50,000 organized adventures helped you find a suitable alternative. Adventure awaits. The TourRadar Team

Posted 2 days ago

“Great booking platform and clear communication from the team . Fast response too thank you”

Helpful Report

Posted 2 days ago

Hi Allison, thank you for your five-star rating and kind words about our booking platform. We're especially pleased to hear our team provided clear communication and fast responses. Our 24/7 Travel Experts are always here to ensure your organized adventure planning is smooth. We hope to help you discover your next journey. Best regards. The TourRadar Team

Posted 2 days ago

“The booking platform allows for secure communication with tour operators in obtaining information about tours that you may be interested in. However, it should be noted that if you need to contact tour radar agents to clarify issues relating to Tour Radar or with regards to payment, that there can be a bit of a delay in obtaining a response. You are also unlikely to be able to communicate verbally with them as they may be located in other countries and timezones to the one in which you are located. You therefore have to communicate through the same communication channel as the tour operator and there is no privacy of communication with tour radar from the tour operator. If you connect via chat to the Tour Radar organization, there is the same problem with the operator possibly being in a different country and timezone. In my case, the chat operator did not clearly communicate with the lead booking operator my queries that lead to delays in booking being able to be finalized. In my instance this did not end up being an issue but might be if your booking was time sensitive.”

Helpful Report

Posted 2 days ago

Hi there, we appreciate your detailed feedback on our communication channels. We understand your concern regarding potential delays and the clarity of chat support for TourRadar-specific or payment queries. Our 24/7 Travel Experts aim to provide clear and timely assistance for all questions, and we regret any instance where this was not the case. We're glad this didn't ultimately impact your booking, and we take your points seriously. Safe travels. The TourRadar Team

Posted 2 days ago

“Unfortunately, our experience with this company was disappointing. The vehicle provided for our journey was dirty and did not meet the basic standard of cleanliness and comfort we expected, particularly for a long trip and for the price. We understand that we had booked a standard vehicle category, but this should not mean receiving a vehicle that is dirty or inadequately prepared. Cleanliness and hygiene should be a basic standard across all vehicle categories. In fact, in both vehicles provided, we had to wipe down the seats ourselves with our own wipes before we felt comfortable enough to ride in them. To their credit, the company responded to our concerns by changing the vehicle and providing a complimentary upgrade to a Mercedes V-Class for the remainder of our journey. We appreciate that effort. However, the Mercedes V-Class provided as an upgrade also required deep cleaning, as we observed food residue in the corners of the seats. So it was clear that this may be an issue across all vehicles. The company also explained that the photographs on their website are only illustrative and do not represent the actual vehicles provided. While we understand this clarification, this is not clearly stated on the website, and customers could reasonably assume that the vehicles shown are representative of what they are booking - as we did. In their final communication, the company maintained that the vehicle was not unhygienic or unsafe. This does not reflect our experience or our assessment of the condition of the vehicles. We were also uncomfortable with the company asking us to keep our experience private. We believe customers should be able to share honest and factual feedback about their experience. Based on our overall experience, we would not recommend this company and would not use their services again. We hope they take this feedback seriously and improve their vehicle cleaning standards, quality control, and transparency with customers.”

Helpful Report

Posted 1 month ago

Hi Lynda, thank you for taking the time to share such detailed feedback. We appreciate you acknowledging that the operator changed the vehicle and arranged an upgrade when you initially raised issues, though we understand how disappointing it must have been to continue experiencing cleanliness concerns and to feel that the vehicles did not meet your expectations. As this booking was arranged directly with the operator and our role was limited to securely processing your payment, we'll pass your comments on so they have the opportunity to review your feedback and respond. Thank you again for taking the time to leave your review. Kind Regards The TourRadar Team

Posted 4 weeks ago

“It was a bice tour. TmYustus is the best guide i think in Bali also Agus is the best driver. Tour was nice just hotel in ubud is far away from Ubud center, we drive 30 40 minutes tobreachvthe center from hotel.”

Helpful Report

Posted 1 month ago

Hi Haydar, Thank you for your review. We're so glad to hear your guide and driver made your Bali organized adventure special! We will pass on your frustration regarding the hotel location, as we understand your frustation. With over 2,500 adventure operators on TourRadar, we aim to offer a wide selection, so you can find the perfect fit for your next journey. Warm regards, The TourRadar Team

Posted 1 month ago

“I phoned to ask some questions and spoke to a lovely person who was very kind, helpful and polite. After having my questions answered I booked the tour I was interested in for the UK. It was an easy process.”

Helpful Report

Posted 1 month ago

Hi Kaylene. Thank you for your kind words! We're so glad our team was able to provide the clear answers and support you needed for an easy booking. That's exactly what our 24/7 Travel Experts are here for. Adventure awaits. The TourRadar Team

Posted 1 month ago

“Tour information provided and communication was excellent”

Helpful Report

Posted 1 month ago

Hi Tom, we're so glad to hear that you found our tour information excellent and communication to be top-notch. With over 50,000 organized adventures, we aim to make planning your journey easy. Kind regards. The TourRadar Team

Posted 1 month ago

“I am really pleased to write this review. It was so easy to find right tour. Descriptions very clear and pointed well. It is not our first tour with this company. It's convinient, professional, clear and easy. I had issue with applying Credit. I called and it was setteled very fast, at same day. I like it. Friendly Customer Service, carefully listened, clarified, resolved. Strong positive recomendations!!!”

Helpful Report

Posted 1 month ago

Hi Avraham. We're really pleased to hear how much you enjoy using our platform and that finding the right organized adventure is easy with our clear descriptions. It's especially great to know our team quickly resolved your credit issue, demonstrating the dedicated support our 24/7 Travel Experts offer. We appreciate your continued trust and look forward to helping you plan many more organized adventures. Happy Travels. The TourRadar Team

Posted 1 month ago

TourRadar is rated 4.5 based on 6,862 reviews