TourRadar Reviews

Name: TourRadar
Address: K, Vienna
Rating: 4.54

4.5 Rating 6,777 Reviews

91 %

of reviewers recommend TourRadar

Company Reviews

Metrics

Info

4.5

Based on 6,777 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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TourRadar 5 star review on 26th March 2025

Maria

TourRadar 5 star review on 18th December 2024

Kerry

TourRadar 5 star review on 17th May 2024

Gary

TourRadar 5 star review on 16th May 2024

There

Anonymous

Anonymous // 01/01/2019

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English

“Easy process, no problems.”

Helpful Report

Posted 1 week ago

Hi Michael, we appreciate your feedback! It’s great to hear everything went off without a hitch—organized adventures should always start with a seamless booking experience. Thank you, The TourRadar Team

Posted 1 week ago

“The experience was satifying.”

Helpful Report

Posted 1 week ago

Thank you, Thaddeus! We’re happy to know you had a positive experience with TourRadar. We hope to assist you again when you’re ready for your next organized adventure. Happy Travels, The TourRadar Team

Posted 1 week ago

“Booked Best of Easter Europe tour with Tourradar. The booking process was smooth and easy with instant confirmation as stated. I had a few questions for clarification and they were answered withinn 24 hours.”

Helpful Report

Posted 1 week ago

Thank you, Santo, for your wonderful feedback! We're so glad to hear your booking experience for the Best of Eastern Europe tour was smooth and your questions were answered quickly. Instant book adventures like yours are just one way we make travel planning easier. Happy Travels, The TourRadar Team

Posted 1 week ago

“Securing my tour was very easy. Every question I had was answered quickly and clearly.”

Helpful Report

Posted 1 week ago

Hi Carol, We appreciate your kind words! It's great to hear how simple and clear the process felt. With over 50,000 organized adventures available, finding and securing your ideal trip should always be this easy. Thank you, The TourRadar Team

Posted 1 week ago

“Comprehensive selection of tours, and useful filters to narrow down the search.”

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Posted 1 week ago

Thank you for your review and for choosing to book with us! We're glad you found the filters helpful—TourRadar’s Organized Adventure Platform is designed to make discovering your next journey as seamless as possible. Kind regards, The TourRadar Team

Posted 1 week ago

“Seeking for a trip, it was easy to find and to make a reservation. The payment plan was clear, and I booked, all in under a minute at the computer!”

TourRadar 5 star review on 20th November 2025

Helpful Report

Posted 1 week ago

Thanks, Manuel! We’re thrilled to hear how quick and easy it was to book your adventure. TourRadar’s Payment Plans are built for flexibility, so you can lock in your trip with confidence. Kind regards, The TourRadar Team

Posted 1 week ago

“Peter was a fantastic guide and the trip was wonderful!”

Helpful Report

Posted 1 month ago

Thanks so much, Nancy! It’s great to hear your trip was wonderful and Peter delivered an excellent experience. With TourRadar’s Best Price Guarantee, your next adventure is just a few clicks away. Kind regards, The TourRadar Team

Posted 1 month ago

“Booking was easily done. Phone calls answered promptly. Customer service very efficient. Thank you.”

Helpful Report

Posted 1 month ago

Thank you, Josie! We’re so glad to hear your booking went smoothly and that our Travel Experts were prompt and efficient, just how it should be. With 24/7 support, we’re always here to make planning your next adventure easy. Happy Travels, The TourRadar Team

Posted 1 month ago

“ANy thoughts or concersn Andreia always handles them quickly and professionally. She is AWESOME”

Helpful Report

Posted 1 month ago

Thank you, Matt, for your kind words! We’re thrilled to hear that Andreia made your experience seamless. We work with over 2,500 local operators, who are committed to offering unforgettable adventures. With 24/7 support, we're always here to help make adventure planning stress-free. Happy Travels, The TourRadar Team

Posted 1 month ago

“Very helpful team and was easy to find out answers for all mu questions!”

Helpful Report

Posted 1 month ago

Hi Alina, we appreciate your kind words! Our Travel Experts are here 24/7 to guide you through every step of booking your next organized adventure. Best regards, The TourRadar Team

Posted 1 month ago

“The booking experience was smooth. All good.”

Helpful Report

Posted 1 month ago

Thank you, Martyna! We're thrilled to hear your booking experience was smooth—exactly what we aim for. With over 50,000 organized adventures worldwide, we hope your trip is just as seamless and unforgettable. Happy Travels, The TourRadar Team

Posted 1 month ago

“The tour was grear. I enjoyed every day. The travel guide for sarawak NIK, the first 10 days was outsranding in service and knowledge. The second part were guided by Jushtice, not so professional though. More inteeesred timi service a girl. And cooerdinstion and information was acceptebal.”

Helpful Report

Posted 1 month ago

Hi there, thank you for sharing your experience! We're thrilled to hear how much you enjoyed your time with Nik—our Travel Experts work hard to connect you with passionate local guides. We understand your feedback about the second portion and appreciate your honesty as it helps ensure better adventures. TourRadar remains committed to offering the largest selection of organized adventures worldwide. Kind regards, The TourRadar Team

Posted 1 month ago

“The 5 day trip to Wales was great. Francis our driver was informative, accomidating and was a great guide. The accomodations were better than expected, clean, welcoming, centrally located and great views of the sea. Overall I would recommend this trip to get a sense of the beauty of Wales.”

Helpful Report

Posted 2 months ago

Thank you, Victoria! We’re thrilled you enjoyed your 5-day adventure through Wales and that Francis made it so memorable. It's such a beautiful corner of the world! With 2,500+ expert operators, TourRadar connects travelers to guides who truly bring destinations to life. We hope to help you discover more hidden gems soon! Happy Travels, The TourRadar Team

Posted 1 month ago

“It’s still probably one of the best platforms out there in terms of variety of adventure tours. But when it comes to a booking, confirmations and pricing it’s a hit or miss. But mostly miss.”

Helpful Report

Posted 2 months ago

Hi Dennis, thank you for highlighting what you enjoy about the platform — having access to such a wide selection of organized adventures is something we’re proud to offer. We understand how unpredictable confirmations or pricing can impact your experience, and our team is working on improving these processes to ensure travelers feel confident when booking. We’re committed to offering peace of mind through secure payments, clear pricing, and 24/7 support from our Travel Experts. Thanks again for your helpful feedback! Kind Regards The TourRadar Team

Posted 1 month ago

“This is the second trip I have booked through TourRadar. Both have gone smoothly and when I've had questions, they've been answered quickly and completely.”

Helpful Report

Posted 3 months ago

Hello Harriet, We’re so glad to hear both of your TourRadar trips went off without a hitch! Quick, clear support is just one reason our Travel Experts are here 24/7 to guide your journey. We can’t wait to help you plan the next one! Thank you, The TourRadar Team

Posted 3 months ago

“I have used TourRadar numerous times and have always been impressed with timely responses to my questions.”

Helpful Report

Posted 3 months ago

Thank you, David! We love hearing from returning travelers like you, and we’re so glad our Travel Experts continue to deliver timely support—TourRadar’s 24/7 assistance is here whenever you need it. Best regards, The TourRadar Team

Posted 3 months ago

“Very straight forward process. Excellent and timely communication. Able to make adjustments/ask questions easily through the app”

Helpful Report

Posted 3 months ago

Appreciate your feedback, Natalie! The app is built to keep travel simple, from real-time communication to making updates. With over 50,000 adventures to choose from, planning is just a tap away. Kind regards, The TourRadar Team

Posted 3 months ago

“Has been quite good, Every query has been answered so far.”

Helpful Report

Posted 3 months ago

Appreciate the feedback! It’s great to hear things have been going well—at TourRadar, we believe organized adventures should be stress-free, with secure and transparent communication every step of the way. Thank you, The TourRadar Team

Posted 3 months ago

“snel en overzichtelijke booking”

Helpful Report

Posted 3 months ago

Bedankt, Monique! Wat fijn om te horen dat je het boekingsproces snel en duidelijk vond. Met meer dan 50.000 georganiseerde reizen wereldwijd helpen we je graag om met vertrouwen de wereld te ontdekken. Met vriendelijke groet, Het TourRadar Team

Posted 3 months ago

“Easy to use. Very good and fast response with communications with team via message portal. Team were very helpful with changes and extras”

Helpful Report

Posted 3 months ago

We really appreciate your feedback, Barry! We're glad our team could assist quickly and help customize your trip—TourRadar’s Booking Conversation Page is designed for exactly that kind of smooth communication. Best regards, The TourRadar Team

Posted 3 months ago

TourRadar is rated 4.5 based on 6,777 reviews