TourRadar Reviews

Name: TourRadar
Address: Kärntner Ring 5-7 Top 201-203, ,, Vienna
Rating: 4.54

4.5 Rating 6,749 Reviews

91 %

of reviewers recommend TourRadar

Company Reviews

Metrics

Info

4.5

Based on 6,749 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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TourRadar 5 star review on 26th March 2025

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TourRadar 5 star review on 18th December 2024

Kerry

TourRadar 5 star review on 17th May 2024

Gary

TourRadar 5 star review on 16th May 2024

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Anonymous

Anonymous // 01/01/2019

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“This trip far exceeded my expectations, Chris our guide went above and beyond to make sure that the trip was enjoyable and educational for the whole group”

Helpful Report

Posted 2 weeks ago

Thank you, Ron! We’re thrilled to hear your trip exceeded expectations and that Chris made it both enjoyable and educational. With over 2,500 expert operators, TourRadar connects travelers with guides who go the extra mile. Happy Travels, The TourRadar Team

Posted 2 weeks ago

“efficient and fast. reply to my questions within 24 hrs”

Helpful Report

Posted 3 weeks ago

Thank you, Heng! We're so glad you found our service efficient and fast—our Travel Experts are available 24/7 to ensure your adventure planning runs smoothly from start to finish. Thank you, The TourRadar Team

Posted 3 weeks ago

“I have used this website which offers excellent tour packages at very competitive prices.”

Helpful Report

Posted 3 weeks ago

Hi Mark, we truly appreciate your kind words! It's fantastic to hear you enjoyed using TourRadar—our Travel Experts work hard to deliver excellent options and the Best Price Guarantee for every traveler. Hope to see you on another adventure soon! Thank you, The TourRadar Team

Posted 3 weeks ago

“Was easy to book the tour but very misleading in what is advertised and what the actual tour involves once booked. So I'm disappointed but hope the actual tour is good.”

Helpful Report

Posted 3 weeks ago

Hi Deborah, Thank you so much for your feedback. We’re really sorry to hear that the tour description felt unclear — tour lengths are based on the total number of calendar days in-destination, which can include arrival and departure days with lighter schedules. Since itineraries can vary, we always recommend checking the daily breakdown before booking. We truly care about providing clear, helpful information, so we’re disappointed to hear you felt misled. With over 50,000 organized adventures and detailed itineraries, we’re committed to helping travelers book with confidence. Kind regards, The TourRadar Team

Posted 3 weeks ago

“Tour was misrepresented. I was not given details of tour prior. Tour advertised as 7 days;but only 5 days as welcome meeting 5pm of first "day" and ended on 6th day with free time on 7th.Tour radar had me pay in full and then kept all my money when I canceled as soon as learned the truth!”

Helpful Report

Posted 3 weeks ago

Hi Sharon, thanks for choosing our platform for your adventure and for taking the time to share your experience. We understand it can be disappointing when expectations don’t match the trip structure, though the advertised itinerary does clearly explain the welcome meeting on Day 1 and the free day at the end. While we respect your decision to cancel, your operator’s terms and conditions, which were agreed to at booking, do outline any applicable fees in this instance. As a global hub for 50,000+ organized adventures, we’re committed to transparency and support, so we'll connect via your Booking Conversation Page to see how we can assist. Kind Regards The TourRadar Team

Posted 3 weeks ago

“Easy booking, clear to see what is included and peruse the extras. The level of accommodation could be a little clearer and there could be a few more images of the sites so pages are easier to navigate, but overall, good job!”

Helpful Report

Posted 3 weeks ago

Hi Kathryn, we appreciate the kind words and helpful suggestions! It’s great to hear our platform made exploring your options easy—our Adventure Details Page is continuously being improved for clarity and visual appeal. Kind regards, The TourRadar Team

Posted 3 weeks ago

“easy to book”

Helpful Report

Posted 3 weeks ago

Hi Jose, we appreciate your feedback! Making it simple to book your next adventure is what we’re all about—with secure payments and no hidden fees, it's all smooth sailing. Kind regards, The TourRadar Team

Posted 3 weeks ago

“Very helpful and quick answer was wonderful.”

Helpful Report

Posted 3 weeks ago

Hi Hea-Ok, we appreciate the lovely feedback! Fast and friendly service is just one reason travelers choose TourRadar—the Organized Adventure Platform with 50,000+ adventures to explore. Kind regards, The TourRadar Team

Posted 3 weeks ago

“Good communication and explanations/assistance.”

Helpful Report

Posted 3 weeks ago

Hi Benjamin, we appreciate your feedback! Great communication and guidance are key to making travel easy—that’s why TourRadar is proud to be the Ultimate Travel Hack for organized adventures worldwide. Kind regards, The TourRadar Team

Posted 3 weeks ago

“The booking process was smooth and straightforward. Customer service is helpful and attentive. One thing to note: some tour companies accept installment payments or PayPal, while others do not, and it can be a bit unclear which options are available for each provider.”

Helpful Report

Posted 1 month ago

Hi there, we appreciate you sharing your experience! Our Travel Experts love hearing you had a smooth booking. While payment plans vary between operators, TourRadar always offers PayPal and local currency checkout, with secure, encrypted transactions for peace of mind. We're working on making those details even easier to spot, so appreciate your bringing this to our attention. Warm regards, The TourRadar Team

Posted 1 month ago

“TourRadar has a large selection of tours to choose from and the site is user friendly and easy to navigate.”

Helpful Report

Posted 1 month ago

Thank you, Robert, for your great feedback! We're so glad you found the TourRadar platform easy to use and loved our huge selection—over 50,000 organized adventures across 160+ countries. Kind regards, The TourRadar Team

Posted 1 month ago

“Try’s to make your tour the dream you have in mind. They are very helpful. We have used them on multiple trips and have always been satisfied.”

Helpful Report

Posted 1 month ago

Thank you, Michelle, for your continued trust! We’re so glad our Travel Experts helped bring your dream adventures to life. With over 12,000 verified reviews, you’re part of a global community that loves organized travel. Kind regards, The TourRadar Team

Posted 1 month ago

“Easy to read and understand the cruise details and Itinerary on the tourradar website. Great customer service with them replying positively very soon after my enquiry.”

Helpful Report

Posted 1 month ago

Hi Rhonda, thanks for your lovely feedback! It’s great to know our Adventure Details Pages helped make things clear, and that our Travel Experts were quick and positive in their support. Thank you, The TourRadar Team

Posted 1 month ago

“This trip was a lifetime's dream. Everything was top quality. Our guide was the best anyone could ask for.”

Helpful Report

Posted 2 months ago

Thank you Kelly for sharing your dream-come-true experience with us! We're thrilled to hear your guide made it unforgettable. With 50,000+ organized adventures, TourRadar is here to help turn travel dreams into reality. Happy Travels, The TourRadar Team

Posted 2 months ago

“It was very easy to find and book a tour. The support team was very fast and helped me solve a small payment issue with my card. Everything went smoothly.”

Helpful Report

Posted 2 months ago

Thank you Kristina for your wonderful feedback! We're thrilled you found booking easy and our Travel Experts helpful — with secure, encrypted payments, your adventures are always in safe hands with TourRadar. Kind regards, The TourRadar Team

Posted 2 months ago

“They provide destinations hotel address is reasonably well, thus I can inform my chauffeur to transport me between hotels and airports.”

Helpful Report

Posted 2 months ago

Hi Min, we’re delighted our clear destination details made your trip more convenient! TourRadar connects travelers with over 2,500 trusted adventure operators for seamless, stress-free experiences. Thank you, The TourRadar Team

Posted 2 months ago

“I found the booking very easy and people extremely helpful”

Helpful Report

Posted 3 months ago

Thank you for your kind words! We're so glad the booking process was easy and our Travel Experts could assist along the way. With 50,000+ organized adventures, we make exploring the world simple and exciting. Happy Travels, The TourRadar Team

Posted 3 months ago

“I loved my tour of Easter Island. The Tour company worked with me to be able to get a flight to the island on the dates I would be in Chile. It took several tries to lock down a date with availablity. I was received with a lei from my airport transfer. My hotel Ohana had air conditioning and gourmet meals. The three tours that were included in my package were amazing and punctual. I also got a gift from the departure airport transfer. Everything was smooth. I highly recommend booking with Aborigen.”

Helpful Report

Posted 3 months ago

Thank you for sharing your Easter Island adventure! We’re so glad you experienced the seamless coordination and memorable touches that make organized adventures unforgettable. With over 50,000 adventures worldwide, TourRadar is here to make trips like yours possible. Happy Travels, The TourRadar Team

Posted 3 months ago

“website easy to use. Any questions were addressed appropriately. Was kept informed.”

Helpful Report

Posted 3 months ago

Thanks for sharing your experience! It's great to hear you felt informed every step of the way. TourRadar’s Organized Adventure Platform is built to keep travel planning simple and seamless from start to finish. Kind regards, The TourRadar Team

Posted 3 months ago

“User friendly App. Easy to follow instruction for booking process. Quick response from TourRadar agencies for extra questions in order to complete the booking process. Excellent system.”

Helpful Report

Posted 3 months ago

We love hearing that our booking system and app made your adventure planning simple and smooth! With 24/7 support from our Travel Experts, we're always here to help make your journey stress-free. Best regards, The TourRadar Team

Posted 3 months ago

TourRadar is rated 4.5 based on 6,749 reviews