TourRadar Reviews

Name: TourRadar
Address: K, Vienna
Rating: 4.54

4.5 Rating 6,763 Reviews

91 %

of reviewers recommend TourRadar

Company Reviews

Metrics

Info

4.5

Based on 6,763 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

Visit Website

TourRadar 5 star review on 26th March 2025

Maria

TourRadar 5 star review on 18th December 2024

Kerry

TourRadar 5 star review on 17th May 2024

Gary

TourRadar 5 star review on 16th May 2024

There

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“This is the second trip I have booked through TourRadar. Both have gone smoothly and when I've had questions, they've been answered quickly and completely.”

Helpful Report

Posted 1 month ago

Hello Harriet, We’re so glad to hear both of your TourRadar trips went off without a hitch! Quick, clear support is just one reason our Travel Experts are here 24/7 to guide your journey. We can’t wait to help you plan the next one! Thank you, The TourRadar Team

Posted 4 weeks ago

“I have used TourRadar numerous times and have always been impressed with timely responses to my questions.”

Helpful Report

Posted 1 month ago

Thank you, David! We love hearing from returning travelers like you, and we’re so glad our Travel Experts continue to deliver timely support—TourRadar’s 24/7 assistance is here whenever you need it. Best regards, The TourRadar Team

Posted 1 month ago

“Very straight forward process. Excellent and timely communication. Able to make adjustments/ask questions easily through the app”

Helpful Report

Posted 1 month ago

Appreciate your feedback, Natalie! The app is built to keep travel simple, from real-time communication to making updates. With over 50,000 adventures to choose from, planning is just a tap away. Kind regards, The TourRadar Team

Posted 1 month ago

“Has been quite good, Every query has been answered so far.”

Helpful Report

Posted 1 month ago

Appreciate the feedback! It’s great to hear things have been going well—at TourRadar, we believe organized adventures should be stress-free, with secure and transparent communication every step of the way. Thank you, The TourRadar Team

Posted 1 month ago

“snel en overzichtelijke booking”

Helpful Report

Posted 1 month ago

Bedankt, Monique! Wat fijn om te horen dat je het boekingsproces snel en duidelijk vond. Met meer dan 50.000 georganiseerde reizen wereldwijd helpen we je graag om met vertrouwen de wereld te ontdekken. Met vriendelijke groet, Het TourRadar Team

Posted 1 month ago

“Easy to use. Very good and fast response with communications with team via message portal. Team were very helpful with changes and extras”

Helpful Report

Posted 1 month ago

We really appreciate your feedback, Barry! We're glad our team could assist quickly and help customize your trip—TourRadar’s Booking Conversation Page is designed for exactly that kind of smooth communication. Best regards, The TourRadar Team

Posted 1 month ago

“It is very straight forward to book with TourRadar and they respond to any questions professionally and quickly and are always happy to be of assistance.”

Helpful Report

Posted 1 month ago

Thank you, Helen! We’re so pleased you found booking with TourRadar straightforward and our Travel Experts helpful—our 24/7 support is here to make adventure planning seamless. Kind regards, The TourRadar Team

Posted 1 month ago

“From my search, TourRadar suggested many tours, and made it easy for me to find the one I wanted… which is probably expected from any such sites. However, it is said that it's only when you have issues that you can truly rate an experience. I had payment issue (due to a sudden credit card change) and had trouble setting my new card as the default payment method. TourRadar's support team was very understanding and helping with the issue, despite it lasting days, allowing me to eventually solve it.”

Helpful Report

Posted 1 month ago

Hi Olivier, Thank you for sharing your journey with us! It’s great to hear you found the right tour and that our Travel Experts supported you during the payment delay. TourRadar’s mission is to remove barriers to adventure, and we're proud to offer flexible support every step of the way. Best regards, The TourRadar Team

Posted 1 month ago

“the booking experience was fast and straight to the point. I’ve been using TourRadar whenever I want to tour a country i go to. Good Job!”

Helpful Report

Posted 1 month ago

Hi Selina, thanks for your continued trust in TourRadar! We’re thrilled to be your go-to for exploring new countries. With 50,000+ organized adventures, there’s always more to discover. Best regards, The TourRadar Team

Posted 1 month ago

“They are easy to work with. They are pleasant and resolve any issues. I have used them at least 3 times.”

Helpful Report

Posted 1 month ago

Thank you, James! We’re happy to know you’ve had great experiences with us time and again. TourRadar’s Organized Adventure Platform is built to make travel planning effortless and reliable. Kind regards, The TourRadar Team

Posted 1 month ago

“This time, I had many questions in about three rounds of emails. Each time the responses were quick and gave comfort to hitting the "go" button. Now booked and very excited for our private 10 day tour of Bali.”

Helpful Report

Posted 1 month ago

Hi Jeff, thanks for your great feedback! We’re thrilled our team could support you to confidently book your Bali adventure. TourRadar’s Booking Conversation Page is designed to make communication smooth and decisions easy. Best regards, The TourRadar Team

Posted 1 month ago

“This trip far exceeded my expectations, Chris our guide went above and beyond to make sure that the trip was enjoyable and educational for the whole group”

Helpful Report

Posted 2 months ago

Thank you, Ron! We’re thrilled to hear your trip exceeded expectations and that Chris made it both enjoyable and educational. With over 2,500 expert operators, TourRadar connects travelers with guides who go the extra mile. Happy Travels, The TourRadar Team

Posted 2 months ago

“I have used this website which offers excellent tour packages at very competitive prices.”

Helpful Report

Posted 2 months ago

Hi Mark, we truly appreciate your kind words! It's fantastic to hear you enjoyed using TourRadar—our Travel Experts work hard to deliver excellent options and the Best Price Guarantee for every traveler. Hope to see you on another adventure soon! Thank you, The TourRadar Team

Posted 2 months ago

“easy to book”

Helpful Report

Posted 2 months ago

Hi Jose, we appreciate your feedback! Making it simple to book your next adventure is what we’re all about—with secure payments and no hidden fees, it's all smooth sailing. Kind regards, The TourRadar Team

Posted 2 months ago

“Good communication and explanations/assistance.”

Helpful Report

Posted 2 months ago

Hi Benjamin, we appreciate your feedback! Great communication and guidance are key to making travel easy—that’s why TourRadar is proud to be the Ultimate Travel Hack for organized adventures worldwide. Kind regards, The TourRadar Team

Posted 2 months ago

“TourRadar has a large selection of tours to choose from and the site is user friendly and easy to navigate.”

Helpful Report

Posted 3 months ago

Thank you, Robert, for your great feedback! We're so glad you found the TourRadar platform easy to use and loved our huge selection—over 50,000 organized adventures across 160+ countries. Kind regards, The TourRadar Team

Posted 3 months ago

“Try’s to make your tour the dream you have in mind. They are very helpful. We have used them on multiple trips and have always been satisfied.”

Helpful Report

Posted 3 months ago

Thank you, Michelle, for your continued trust! We’re so glad our Travel Experts helped bring your dream adventures to life. With over 12,000 verified reviews, you’re part of a global community that loves organized travel. Kind regards, The TourRadar Team

Posted 3 months ago

“Easy to read and understand the cruise details and Itinerary on the tourradar website. Great customer service with them replying positively very soon after my enquiry.”

Helpful Report

Posted 3 months ago

Hi Rhonda, thanks for your lovely feedback! It’s great to know our Adventure Details Pages helped make things clear, and that our Travel Experts were quick and positive in their support. Thank you, The TourRadar Team

Posted 3 months ago

“It was very easy to find and book a tour. The support team was very fast and helped me solve a small payment issue with my card. Everything went smoothly.”

Helpful Report

Posted 4 months ago

Thank you Kristina for your wonderful feedback! We're thrilled you found booking easy and our Travel Experts helpful — with secure, encrypted payments, your adventures are always in safe hands with TourRadar. Kind regards, The TourRadar Team

Posted 4 months ago

“I found the booking very easy and people extremely helpful”

Helpful Report

Posted 5 months ago

Thank you for your kind words! We're so glad the booking process was easy and our Travel Experts could assist along the way. With 50,000+ organized adventures, we make exploring the world simple and exciting. Happy Travels, The TourRadar Team

Posted 5 months ago

TourRadar is rated 4.5 based on 6,763 reviews