TourRadar Reviews

Name: TourRadar
Address: Kärntner Ring 5-7 Top 201-203, ,, Vienna
Rating: 4.54

4.5 Rating 6,745 Reviews

91 %

of reviewers recommend TourRadar

Company Reviews

Metrics

Info

4.5

Based on 6,745 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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TourRadar 5 star review on 26th March 2025

Maria

TourRadar 5 star review on 18th December 2024

Kerry

TourRadar 5 star review on 17th May 2024

Gary

TourRadar 5 star review on 16th May 2024

There

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I find anytime I have needed info, an agent has always been there to help me.”

Helpful Report

Posted 7 months ago

Hi Gerald, Thank you for sharing your wonderful feedback! Our Travel Experts are always here to provide 24/7 support and ensure your adventure planning is seamless. We're thrilled you found the help you needed. We can’t wait to assist you with your next organized adventure! Happy Travels, The TourRadar Team

Posted 7 months ago

“I booked an Iceland Tour with TourRadar for January 2025 and the experience has exceeded all of my expectations. They have a very functional communication system and all questions I had were punctually and completely answered.”

Helpful Report

Posted 7 months ago

Hello Elpidio, Thank you for your wonderful feedback! We’re thrilled to hear your Iceland adventure booking exceeded your expectations. Our Booking Conversation Page ensures smooth communication and quick answers to make planning effortless. We can’t wait to hear about your adventure! Happy travels, The TourRadar Team

Posted 7 months ago

“Very good service and arragement in Egypt. Good communication and answers.”

Helpful Report

Posted 7 months ago

Hi Johannes, We’re so glad you had a wonderful experience in Egypt! Clear communication and great arrangements are key to making your adventure memorable. With 50,000+ organized adventures, we’d love to assist with your next trip! Best regards, The TourRadar Team

Posted 7 months ago

“2nd time we have used Tour Radar, and looking forward to the 3rd. Very professional and nice people.”

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Posted 7 months ago

Thank you for your loyalty David! We’re delighted that our professionalism and friendly service made an impression. With 24/7 support, we’ll be ready whenever you’re set for your next adventure. Kind regards, The TourRadar Team

Posted 7 months ago

“It's my first time booking with tourradar. I honestly had some concerns about the travel because its my first time traveling outside the european union. The workers guarenteed me it'll be just fine AND guided me well on how to book the trip , adviced me to take ensurence , etc ... I'm still very exited to do this trip ( to Australia ) , i'm thankfull the company had many patience with me and my questions and concerns . I'm also 100% Certain the trip will be one to remember . I want to close this review by saying : Thank you tourradar for the patience you guys had for me and my many many eagerly asked questions , See you guys soon ! Gürkan from Belgium.”

Helpful Report

Posted 7 months ago

Thank you for sharing your experience, Gürkan! We’re thrilled to have helped ease your concerns for your adventure to Australia. Our Travel Experts are always here to support you every step of the way. We can’t wait for you to create unforgettable memories! Happy Travels, The TourRadar Team

Posted 7 months ago

“Our three-day tour of the Lake District, departing from Edinburgh, was truly unforgettable. Our guide, Graeme Milne, was one of the most professional and friendly guides I’ve encountered throughout my many travels worldwide. His extensive knowledge of the cultural and historical background of the region added an extra dimension to our journey through the stunning landscapes of this unique district in England. At the beginning of the tour, Graeme had us introduce ourselves and share what had motivated us to join the tour. This allowed him to perfectly tailor the itinerary to the participants' tastes and interests. The accommodation, included in the tour price, at a traditional English Bed and Breakfast was excellent value as well. I highly recommend this tour to anyone with limited time who wants to efficiently and meaningfully explore the beautiful lands of northern England.”

Helpful Report

Posted 9 months ago

“Takes too long to answer the call for reservation.”

Helpful Report

Posted 9 months ago

Hi Wasim, Thanks for your review. We're thrilled to see you have booked this wonderful adventure! We pride ourselves on being readily available to travelers 24/7 and regret if our communication efforts have not met your expectations. While there might be a little wait to reach one of our agents during busy travel times, travelers can also reach out on live chat for an immediate response. Happy Travels, The TourRadar Team

Posted 9 months ago

“Easy and fast response”

Helpful Report

Posted 10 months ago

“All online no human interaction but very effective and efficient.”

Helpful Report

Posted 10 months ago

Hi Philip, Thank you for your review! We're glad to hear that you found the online booking process effective and efficient, even without human interaction. Our goal is to provide a seamless experience for all our travelers. If you ever need assistance, our Travel Experts are also available 24/7 via phone and live chat to help. Best regards, The TourRadar Team

Posted 10 months ago

“I have been dealing with Melissa who has helped me every step of the way. We need more people like her. She has put my mind to ease withy travel to Capetown SA. Can't wait for my tour.”

Helpful Report

Posted 10 months ago

Hi Elizabeth, It's wonderful to hear that your operator has been such a great support in planning your trip to Cape Town! At TourRadar, we are proud to offer 50,000+ adventures from more than 2,500 operators. We hope your adventure exceeds all expectations! Happy Travels, The TourRadar Team

Posted 10 months ago

“Excellent website, backed up by real people with real experience to offer help wherever needed.”

Helpful Report

Posted 10 months ago

Hi Andrew, Thank you for your kind words! We strive to make finding and booking organized adventures quick and seamless. Our 24/7 Travel Experts are passionate about travel and always eager to share their experiences, helping you select the perfect adventure every time! Happy Travels, The TourRadar Team

Posted 10 months ago

“I measure a company by the qualty of its communications. I can't say enough good about how Tourradar has communicated with me. Just excellent.”

Helpful Report

Posted 10 months ago

Hi Anthony, We're so glad you had an excellent experience with our communication! Clear and timely communication is key to a successful journey, and we're proud that our team delivered. With 24/7 support via phone and live chat, we are always available to assist with every step of the booking process. Happy Travels, The TourRadar Team

Posted 10 months ago

“Very good! Our driver for the 3 days was great, good sense of humour spoke languages fluently and always had a smile. We had a 5 year old with us and the guides took good care of her throughout making sure she was engaged and entertained throughout. It was a very hot time of year and we needed that support as some activities can be quite challenging for a little one. But the guides were all very good. Just some advice for those thinking of bringing kids it is early mornings and late evenings with a lot of driving in between activities so make sure your kids are prepared.”

Helpful Report

Posted 10 months ago

Hi Chris! Thank you so much for sharing your experience. We’re thrilled that your driver and guides were not only entertaining but also attentive to your child’s needs during the adventure. It’s wonderful to hear that their efforts made the trip enjoyable for everyone, even with the early starts and long days. We truly appreciate your advice for future travelers. Our Travel Experts are available 24/7 to support you in creating more unforgettable family memories. Best regards, The TourRadar Team

Posted 10 months ago

“Easy to book simple so far no problems”

Helpful Report

Posted 10 months ago

Hi Adrian, thank you for your review! We’re glad to hear that the booking was easy and everything has been smooth so far. That’s exactly what we aim for at TourRadar! As the ultimate travel hack, we’re committed to making your adventure planning as straightforward as possible. Happy travels, The TourRadar Team.

Posted 10 months ago

“They were so good to me! I was diagnosed with cancer and had to cancel our trip last minute. It was beyond the cancellation policies and they reimbursed me. This was so appreciated and demonstrates care for their customers.”

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Posted 1 year ago

“My experience with booking our tours with TourRadar have always been an easy process with very quick confirmations.”

Helpful Report

Posted 1 year ago

“Very straight forward to book, and timely responses to questions and kept informed along the way.”

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Posted 1 year ago

“Every aspect of our tour was a great experience, starting with Tourradar who answered every question about the tour promptly to our meet and greet tour guide, Roberta. Roberta was very knowledgeable, friendly and did everything she could to meet everyone's needs/requests. I would highly recommend this tour.”

Helpful Report

Posted 1 year ago

“Easy process and quick confirmation.”

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Posted 1 year ago

“Tourradar did an excellent job setting up my tour of Isle of Skye, Loch Ness and Inverness with Highland Tours. Our tour guide David "Dusty" Miller was very knowledgeable providing us with a wealth of knowledge and lore about the roads we traveled on the five day tour. Job well done!”

Helpful Report

Posted 1 year ago

TourRadar is rated 4.5 based on 6,745 reviews