Susan
Last night I booked a tour (with a guaranteed departure) and once it was confirmed (I received a confirmation email) so I then proceeded to book my flights and a few hotels (at the beginning and the end). Went to bed thinking everything was in order but lo and behold this morning I woke up to an email that said my tour (remember, the one with a guaranteed departure & was confirmed) was cancelled and that a refund would be processed in 3-5 days. I am not amused. Now I have to try and find another tour company that offers a similar package because I already have flights and hotels booked!!! A note of interest, that same trip is still being advertised on your website (strangely for $400 more per person). First time booking through this company and it will definitely be the last.
6 months ago
Read TourRadar Reviews
TourRadar has a 4.55 average rating from 6,589 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on +1 213-325-5109 . Book a Call

Alice, Customer Support

Start Your Free Trial