NATALIE M
Let’s just say I travel a lot and have been on many tours in Europe and this was the worst. The context person on my bus didn’t speak English, never explained anything to the 8 other English people in my group. We had to bring our own luggage down to the bus every time. Had to chase him down and ask what time the bus is leaving every morning. Never explained anything to any of us. I ended up leaving the tour in Barcelona and doing my own thing and taking the fast train to Madrid. This tour had the worst customer experience ever.
4 months ago
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