The first time I contacted Tour Radar I requested to be charged in Canadian currency even though I lived in Asia because I was a Canadian citizen. In short, I got charged in American currency and was not advised properly to get charged in Canadian dollars from Asia region and my credit card limit was too low for the deposit money at the time when I knew I should've been advised to wait and signed up for a tour I didn't want and lost my deposit money. Lack of good advice at the opportune time led to a terrible start to booking my tour. When I finally found the tour I had been looking with higher credit limit it was a bit of a consolation but losing precious deposit money when I could've used that money to buy travel insurance for my wife and I has left a sour taste and wish I could get it back.