Very happy that you were able to get the Italy tour that we wanted. Have to say that compared to the great service I received last year with my California tour, this year you were not as helpful nor was the correspondence quick. Many times I had to rewrite, call or chat and waiting days before I got a reply.
Hope this improves because I referred many people because of the amazing service, in every which way, I received last year. This is the reason I came back to you this year although was a little disappointed but your staff is always very cordial.
7 years ago
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