I tried to sign up to become a member when I was told the e-mail was already used. Then I tried to use the forgot password function which never sent me an e-mail (I checked my spam). I then contacted tourradar about the issue and it said I should get an answer within the hour. Again, no answer. When booking my tour, I used a promo code that was shown as being accepted, but an error message was shown that it doesn't work after payment. All in all, the tours on offer and the overview are really good, but processes are not good at all.
6 years ago
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