Love your web-site - many tours to look at - one stop shopping. This is first time I tried booking a trip through you. The experience not so great. During a chat your agent promised to call me the next day to help with booking the tour - well - she did not deliver on the promise. So, I decided to call - again - very disappointed with the service. The man I spoke with didn't know what he was doing, I had to provide cues and he didn't even say thank you or good buy when we were finished. Poor customer service!
6 years ago
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