- The website provides a nice and huge variety of different tours, which I found impressive. - I had issues booking a tour and the support team helped me as much as they could given the circumstances - I felt they cared for my needs. - When chatting with a TourRadar Live Chat advisor, I felt the excitement the advisor had about the topic (he used to be a tour guide on a tour I had questions about) and felt I could trust his judgement. - I haven't even started the tour that I booked yet, but I'm already extremely happy about the booking process, the support advisors and the information provided - very competent service which you rarely see nowadays. Thank you!