I am a travel agent, and so I have knowledge of what makes bookings easy or difficult. This trip I booked with you is for me personally...I have a personal goal of 100 countries and then I will renegotiate a higher goal. This Balkan Kaleidescope tour will bring me to Sophia, Bulgaria and beyond which will be my 82nd through 88th country...I am so excited. More importantly, I must tell you that I have been perusing TourRadar now for a month, and I am totally impressed with the expansive offerings, the user-friendly web search and details offered, and the knowledge of your representatives who assist on the phone. I am phasing out of my business very slowly, but feel I have found a site I want and will continue to be working with. I would recommend you to anyone....Thank you...Saundra Sage