I was pleased to have found a trip that suited me on the website. Booking was easy and TourRadar were quick to realise that the operator had not responded to my booking and they chased it up efficiently. However, I don't think it was made clear enough that I shouldn't have booked my flights until the trip had been confirmed by the other operator, or that the tour would not go ahead without a minimum number of participants.
6 years ago
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