I booked (instant confirmation) a five day active adventure trip in Marrakech only for the tour operator failing to honor the booking due to apparently being sold out. This is despite the listing showing 10+ available spots on TourRadar for pretty much every day. Before booking, I confirmed with the operator that the booking would be guaranteed. I believe the entire point behind TourRadar is to provide a platform to easily see availability on their site and be able to plan a trip accordingly. My experience seems to counter that due to the false positive listings and ends up diminishing confidence in the reliability of this platform. Having said that, my sample size is one and it’s only fair to TourRadar that I give their platform another chance.
5 years ago
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