Tour Radar staff are friendly and responsive. However, the information provided - before booking - contained critical misrepresentations. For example, the tour my wife and I selected listed an age range of 18-99, but after payment we learned that the typical age range on the tour is 18-45 and that the tour featured "night life". Then days later, we were told that travel insurance was required through a company the tour operator recommended. This should have been disclosed in the initial information because it represents an additional cost to the customer. Then my wife and I (who are both 72 years of age) learned that the insurance provider does not insure persons over age 70: SNAFU! With the right initial information, these problems could have been avoided.