Adrian
Tourradar indicated on the website that there were enough spaces available for my tour which would start 4 days after I booked. Then you send me a message that it may take up to four days to confirm my spot for this tour, which started in four days! The message further asked for my approval of this without giving me any other option (like cancellation/refund). So then why ask me? And how can it take 4! days to confirm something like that? I contacted another place for exactly the same tour and they came back to me within 2 hours. The answers from your employees were not really helpful either. I don't think I'll use tourradar again.
4 years ago
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