BE CAREFUL!!!!! WORSE COMPANY EVER!! They literally only care about taking your money. I tried to cancel my trip three months in advance due to corona virus concerns and they said I would only receive 50% of my refund because they had booked flights and hotels already. Then when I asked for proof (I hadn’t given them my passport number yet so they couldn’t have booked any flights) they refused to send me any receipts. I was bullied into changing my dates where they again tried to charge me another $800. I changed it and after finding out they were charging me $800 I chose to cancel. The same day US put travel bans on Europe For corona virus,and they responded by saying “well you already changed your dates so you will still only get a 50% refund. THEY ARE AWFUL HUMAN BEINGS!!! I’ve never written a bad review anywhere but I will post this EVERYWHERE! No one should have to deal with these kind of people. Still haven’t even received my 50% refund. $3700 total.
2 years ago
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