**DO NOT BUY** Recently purchased a Clairabella diary, tried to track order via the link sent on email, each Time I would log on to the track item link I was given the same message , that my order has gone through and was been processed. I then recieved the item, which quite frankly could have gotten better quailty from the pound shop, for th amount of money they charge from the item I expected better quality. I used this company with the understanding the company was good, reliable and good quality, how wrong somebody can be. To top this awful experience with this company, I wrote a email to the company, to which, 3 days later I am still waiting to be acknowledged. Horrendous company wouldn't waste time or money!!!!