First I would like to say 1 star is being generous! I placed an order for a makeup bag it arrived within the delivery time but the writing was wrong and the quality is terrible and not worth the money. I have have little email communication and now this has stopped. I have called 3 times been put on hold for 20 minutes at a time to then be cut off. I have asked for a refund twice but get no response. I would recommend not ordering from this company as you will be wasting your money! I am so disappointed with the product I am having to go and buy another gift as I am embarrassed to give this to my sister for Christmas!