Oh if only I'd checked the reviews before I wasted so much money on so little value and service . I ordered a phone case cover and passport cover for one of my daughters. My husband placed the same order for our other daughter. We were both charged over €15 each for postage. We each received one part of our order before Christmas which arrived together in separate packages. As I write this on the 25th of January I've only been told today that they will refund the phone cover cost but will not refund P&P. Their lack of customer care service is appealing and truthfully I can't believe they are still in business. This company do not deserve to be able to rip people off as they are getting away with the company P&P is a ripoff like the rest of their cheap products.