I recently ordered a towel and suitcase from this company, after ordering and the viewing the reviews I was really apprehensive as my daughter was due to travel on a Gymnastics trip in 3-4 weeks time! After reading the views I contacted the email site they took 24hours to get back to me and they were truthful I had my case 2 days later and my towel 2 days later was roughly 2 weeks after ordering the estimated delivery date was the 17th August and I received my goods on between the 13-15 August! Happy with the suitcase, towel slightly thin but it’s basically going to be used around the pool that’s it. Thank you ClaireaBella