I ordered personalized jute bags for my daughters wedding. Unfortunately, I ordered a bit late and was worried about not receiving them in time. After reaching out to the customer support team, they reached out to the artists and will expedite my bags for me to receive in time for the wedding. This is my fourth order of these fabulous bags and I cannot put into words how eternally grateful I am that this company is going above and beyond to make sure I receive my order in time for my daughters big day. I know the time and effort put into making each gorgeous bag and I truly appreciate you making this happen. The customer service team has gone above and beyond and I would like to specifically thank Petroulas Konstantinos for the kind and supportive emails. Employees such as this is why I will keep coming back to order products from this company.