I have had very positive experiences with this company. I have ordered a lot of different items over the past couple of months and they have all arrived in good time - online ordering anywhere needs time so I allow plenty any way - One chopping board arrived smashed to bits, but as soon as I sent an email it was responded to the same day and a replacement was received the following week. I have ordered hoodies, towels, a child's lunch box and chopping boards and have pretty much done my Christmas shopping with them, so far without fault and am very happy with the quality of the goods and the service. I have read the other reviews and it feels like a totally different company to the one I am using... I speak as I find and I give top marks T. G