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Megan
I bought a car in March 2021 from Ryan. Nice and easy went to collect the car. About 2 weeks after purchasing the car. I had an issue with the back wheel locking on. I proceeded to WhatsApp Ryan (as he hadn’t given me any other information such as email). He didn’t reply so 5 days later I messaged him again. I just wanted to know if he would know of any reason this might happen, such as the car type is known for this or if it had done it before. I didn’t want to return the car or any work done to it. He messaged back this time and was extremely rude to me. After a series of messages in which he offered to get his guys to look at the car (which was never what I wanted). He then told me it got to him when customers whatsapp him on his days off and at night (although my messages were sent at 1.30pm and 5.30). I found out the information I needed elsewhere but with any luck I will never have to deal with Ryan and his business again. I wouldn’t recommend and I wish I’d looked into it more when purchasing the car as plenty of his customers leave bad reviews due to their poor experiences with Ryan himself.
3 years ago
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