I never ever write reviews but listen here... As an agri mechanic I need tools tough for the job and quick ...farmers won't wait Bought the new hikoki 36v drill and 18v impact driver .... Hard got over here in Ireland... Absolute pleasure to work the website and 2-4 day delivery what more could we want Oh yah top notch prices cheapest around by far in the UK and Ireland Minor issue with delivery on 1 item took an extra day can't give enough thanks to reid archer and all at the reception or taking my call during lunch hours and getting me sorted ....never came across a phone service as good no automated message....talking to people TCD I'll be back for more 36v hikoki gear