Upon ordering via phone call the gentleman on the phone seemed to be rushing and wanted to get off the phone. He tried to take my payment details before I was able to say exactly what I wanted to order. As I ordered at 10:05 (due to the amount of time it took to answer the phone) I had to wait 48 hours for delivery not next day. When the item were delivered the wrong items were sent. When I call customer services they didn’t care and just ignored the issue. They did send the correct item and assured the incorrect item would be collected. Today the correct item has now been delivered, but (even though I was promised by two members of staff) the incorrect item has still not been collected. I still have not received my receipt for the purchase ( they didn’t take any contact details when placing my order (phone or email)) I would not use this company again. Their prices are expensive and the staff don’t care about the customers.
2 years ago
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