Trade Vehicle Parts Reviews

Name: Trade Vehicle Parts
Rating: 4.72

4.7 Rating 2,094 Reviews

94 %

of reviewers recommend Trade Vehicle Parts

4.7

Based on 2,094 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

0116 319 6543

Location:

21 Main St, Thorpe Satchville, Melton Mowbray
LE14 2DQ

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Trade Vehicle Parts 5 star review on 27th December 2023

Alex Manifold

Trade Vehicle Parts 5 star review on 24th September 2023

Ciprian Costescu

Trade Vehicle Parts 5 star review on 23rd August 2023

Huw Davies

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered and received my t5 grill. Unfortunately the bottom corner was broke. Spoke to customer service and sent them a couple of photos , straight away they arranged for a new grill which I got next morning. Superb customer service and the grill looks great too. Thank you.”

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Posted 22 hours ago

“Very happy with the purchase of a replacement mirror for my C4 Grand Picasso. Company kept me informed of delivery progress and followed up to ensure all was ok. Great to deal with. Thanks you”

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Posted 2 days ago

“Good price and quick to dispatch the item. Also kept me informed of shipping info.”

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Posted 3 days ago

“Fast delivery ,parts well packaged to protect them all in all a good company to deal with”

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Posted 5 days ago

“Exc ellent part, excellent service I shall use you again!! Thankyou”

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Posted 1 week ago

“Very helpful with products and friendly, they acted with professionalism anything I asked they answerd about all the parts, from ordering to the delivery, they are very eager to help with all products for cars. I will always shop at trade vehicle parts, nothing to big or to small.🇬🇧 excellent service.”

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Posted 1 week ago

“It was easy to use the webe page ad order parts i required. They were delivered really quick and on time.”

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Posted 1 week ago

“Excellent service from Trade Vehicle Parts.The product is top quality and as described and I will buy from them again. Delivery was quick but the Courier let me down, Evri are not the best, they delivered to the wrong address and location. Luckily, the lady who it was delivered to brought it to me. She said "it was left exposed on a wall and it was sodden when I received it.”

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Posted 1 week ago

“Great company very professional service thank you”

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Posted 2 weeks ago

“Ordered a new wing for van which was delivered but had dents all over it. The packaging it came in was rubbish so not surprised really. Was just half wrapped in a bit of cardboard. Advised they would send a new one, which they did, but it was the wrong part. Absolutely useless. Then went on to tell me that the wholesaler had packaged them wrong but i can’t understand why no one checked it before sending, and that the part i ordered was now no longer available. They’ve made sure they’ve collected their part but i’m still waiting for my refund! Definitely wouldn’t use these again, waste of time”

Helpful Report

Posted 2 weeks ago

Hi there, We’re genuinely sorry to hear about your experience and fully appreciate how frustrating this must have been. As our panel parts arrive sealed directly from the supplier, we do not open every parcel before dispatch. Very occasionally a supplier may mis-label or package an item incorrectly, and unfortunately this appears to be what happened in your case — for which we sincerely apologise. A replacement was arranged straight away to resolve the initial damage, and it was only then discovered that the supplier-packaged item was incorrect. Once this was reported to us, we immediately booked the collection and processed your refund in full, which has now been issued back to your account. We are always working closely with our suppliers to reduce these rare errors and improve the experience for our customers. If there’s anything further you need, please don’t hesitate to contact our team — we’re here to help. Thank you.

Posted 1 week ago

“Really helpful guy on phone ,courier (EVRI)lied about delivery of radiator and a replacement was sent out within 24hrs would recommend trade vehicle parts to anyone very competitive price 👍”

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Posted 2 weeks ago

“Excellent service and prompt response to a query thank you !”

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Posted 2 weeks ago

“Very good service thanks”

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Posted 2 weeks ago

“Pleased. Many thanks”

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Posted 3 weeks ago

“I’ve got absolutely amazing experience with Trade vehicle parts of my order of TEXTAR brake pads for BMWX6 Next day speedy delivery and very good price make me happy. All hustle free experience, definitely will come back.”

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Posted 3 weeks ago

“Following EVRI email I expected today to receive my parcel but not happening. Very bad service from EVRI delivery company.”

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Posted 3 weeks ago

“Excellent first-class service. I ordered an exhaust for my Fiat van which was very reasonably priced and quick delivery. The package arrived on time, was well wrapped and included all the fixing bolts and brackets. I recommend Trade Vehicle Parts”

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Posted 3 weeks ago

“Very helpful in ensuring I purchased the correct part for my vehicle. Swift delivery and the part was equal in quality to the OEM I replaced.”

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Posted 3 weeks ago

“The Grille for our BMW has arrived and we are delighted with the product and service,it arrived next day delivery and would highly recommend your Company to Family and Friends”

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Posted 3 weeks ago

“Fast delivery feet 100%”

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Posted 3 weeks ago

Trade Vehicle Parts is rated 4.7 based on 2,094 reviews