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Trade Vehicle Parts Reviews

4.7 Rating 1,347 Reviews

94 %

of reviewers recommend Trade Vehicle Parts

Company Reviews

Product Reviews

4.7

Based on 1,347 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Trade Vehicle Parts 5 star review on 27th December 2023

Trade Vehicle Parts 5 star review on 24th September 2023

Ciprian Costescu

Trade Vehicle Parts 5 star review on 23rd August 2023

Trade Vehicle Parts 5 star review on 23rd August 2023

Trade Vehicle Parts 5 star review on 23rd August 2023

Trade Vehicle Parts 5 star review on 23rd August 2023

Trade Vehicle Parts 5 star review on 23rd August 2023

15

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered two parts and was sent out one had to chase for the other one even though both were in stock”

Posted 3 weeks ago

“If I could give-5 I would. order exhaust came and was not welded properly,company eventually sent replacement guess what worse then the first. No way are the qc checked I've been without car for over 2 weeks now and having to put exhaust on and off. order December 23 still fighting for refund They sent out 2 faulty exhaust that where leaking fumes in to my car Avoid!!!!!”

Posted 2 months ago

HI there I am really sorry for the inconvenience caused. We have organized a colelction for the items and you will be issued a full refund as soon as they are collected. Kind regards

Posted 2 months ago

“Very slow service the part I ordered took its sweet time to arrive!! Even though it said within a week!”

Posted 7 months ago

“Not responding and I didn’t get what I ordered”

Posted 8 months ago

Hi there Thank you for your cooperation, I am glad this has now been resolved and you received your money back. Kind regards

Posted 6 months ago

“Three times they sent a replacement item and it was still damaged, will never buy from them again.”

Posted 10 months ago

Hi there Really sorry for the inconvenience caused. This has never happened after three replacements. However, you have been issued a full refund for the item. Please contact us if there is anything we can do for you and earn your trust again. Kind regards Sandra

Posted 7 months ago

“Part didn’t fit the car correctly even though the website said it was fully compatible. Massively dissatisfied”

Posted 11 months ago

“Already reviewed this product and the service received from TVP. Obviously they don’t like negative feedback so have managed to not have it published! Just avoid if you’re looking for quality parts and respectful customer service”

Posted 1 year ago

“Part supplied was fitted by my garage, and as they put the last two bolts in they did not line up. They wanted me to pay the garage re-taking it off since they were sending a new part and I would have to pay to put it back on again all I got back because I could not afford to do that was £10 very very wary of these parts, they are rather fake or poorly made .”

Posted 1 year ago

Hi there We have offered a partial refund of £10 as a goodwill gesture, and the option of sending you a free return label if you wanted to return the part for a full refund. if there is anything else we can do for you please contact us and let us know. Really sorry for any inconvenience caused. Kind regards Sandra

Posted 1 year ago

“Ordered a fog light for my BMW 4 series, first order got lost apparently after waiting around 14 days to arrive. Called again and told them i had not received, another was despatched. Opened the box up a few days after I arrived back from my holiday to find it was the wrong light and for a totally different car. After calling and asking what was going on they couldn’t give me an explanation. So, I’m waiting for a refund. I will not use this company again. A waste of complete time!”

Posted 1 year ago

Thank you for your review, and I am sorry to hear this happened. We have sent you an e-mail with few offers that we would like you to consider, so we can put things right for you Looking forward to your response

Posted 1 year ago

“Slightly damaged”

Posted 1 year ago

Thank you for your review, and I am sorry to hear this happened. We have sent you an e-mail with few offers that we would like you to consider, so we can put things right for you Looking forward to your response

Posted 1 year ago

“Fast delivery, main parts missing Long delay in getting refunded”

Posted 1 year ago

“Sent the wrong item I sent a email never got back to me terrible service would never recommend to use this company to anyone”

Posted 1 year ago

Thank you for your review, and I am sorry to hear this happened. We have sent you an e-mail with a few offers that we would like you to consider, so we can put things right for you Looking forward to your response

Posted 1 year ago

“I never got it?? Been 5 months!”

Posted 1 year ago

HI there The part has been ordered on the 7th of April and you have been issued a full refund a week after, due to the part being lost in transit, which rarely happens. Please let us know if there is something other than this that we can do for you. Kind regards Sandra

Posted 1 year ago

“The seller cancelled my order after few days”

Posted 1 year ago

“Customer service could be improved. Ordered a rear diffuser for my BMW 3 series a couple weeks ago. Item was sent out without any issues. Tried fitting the diffuser to find out that it doesn’t fit and was too short in length. Sent an email explaining what the problem was and I got a response asking how they could help and sort the problem was, I replied to that email and never heard from them again until I sent another email asking about and I got a phone call on the Tuesday saying there was a manufacturing defect and they were waiting to hear back from a manager as to whether another would be sent out or be offered a refund. I was told I’d get a call on the Wednesday but heard nothing. I waited until Friday without any reply and I then called out and someone eventually offered a replacement or refund. So I opted for another diffuser which was sent out only to find out that this one doesn’t fit either. So I emailed again asking to return it for a refund and got the standard email back asking how they can help again and if the new diffuser fitted even though I clearly stated in the email that it doesn’t fit and I wanted to return it.”

Posted 2 years ago

“Part that arrived didn’t fit contacted them and received no reply very disappointed”

Posted 2 years ago

Thank you for your review, and I am sorry to hear this happened. We have sent you an e-mail with few offers that we would like you to consider, so we can put things right for you Looking forward to your response

Posted 2 years ago

“Wrong parts was sent to me”

Posted 2 years ago

“Still haven’t had my order, tried to speak to them now ignoring my messages will have to now contact my credit card company! Courier took several pictures of my property for the so called delivery including the cars that were on the drive which is very odd and slightly concerning as they are high value cars! But no parcel!”

Posted 2 years ago

Thank you for your review, and I am sorry to hear this happened. We have sent you an e-mail with a few offers that we would like you to consider, so we can put things right for you Looking forward to your response

Posted 2 years ago

HI there We have contacted the couriers and they provided us with a photo of the item, left by your door as proof of delivery. I am really sorry we are not able to look into this further as the item has clearly been delivered. We have contacted Paypal regarding the case opened and have forwarded the proof of the delivery to them. If you haven't received the goods we would have issued a full refund or sent you a free replacement, depending on your choice. Kind regards Sandra

Posted 2 years ago

“The part was ordered for next day delivery. Part had not arrived two days later. Contacted TVP, they refunded postage and assured it would arrive within the next three days. Nearly two weeks from the original order and no part delivered. Meant car off the road for over two weeks, could have been done the following day had it been delivered. Got a full refund, but the cost and inconvenience over the two weeks were infuriating.”

Posted 2 years ago

“Next day delivery didn’t happen and the mirror casing was cracked! Useless”

Posted 2 years ago

Thank you for your review, and I am sorry to hear this happened. We have sent you an e-mail with a few offers that we would like you to consider, so we can put things right for you Looking forward to your response

Posted 2 years ago

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Trade Vehicle Parts is rated 4.7 based on 1,347 reviews