Trade Vehicle Parts Reviews

Name: Trade Vehicle Parts
Rating: 4.72

4.7 Rating 2,059 Reviews

94 %

of reviewers recommend Trade Vehicle Parts

4.7

Based on 2,059 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

0116 319 6543

Location:

21 Main St, Thorpe Satchville, Melton Mowbray
LE14 2DQ

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Trade Vehicle Parts 5 star review on 27th December 2023

Alex Manifold

Trade Vehicle Parts 5 star review on 24th September 2023

Ciprian Costescu

Trade Vehicle Parts 5 star review on 23rd August 2023

Huw Davies

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought a fiesta front grill and all but one of the clips were snapped, unusable, not impressed”

Helpful Report

Posted 1 week ago

Hi there I am really sorry for any inconvenience caused. Please contact us directly so we can sort this out for you. Kind regards Sandra

Posted 1 week ago

“I’m very disappointed with my order. The seller sent me a wrong part, and it wasn’t what I ordered. Because of that, I had to buy the correct part somewhere else, which cost me extra time and money. I tried to reach out for help, but the experience was frustrating. I wouldn’t recommend this seller unless they improve their quality control and customer service.”

Helpful Report

Posted 2 weeks ago

HI there I am really sorry for any inconvenience caused. However, our customer service team always tries to resolve any problem and we offer collection at our cost in this case. Please contact us as long as the part is in it its original condition and we will take it back for a full refund. Kind regards

Posted 2 weeks ago

“This is unfortunate, nice people to deal with but, I ordered an item on Tuesday with next day delivery, as I write this on Saturday morning, I am still awaiting delivery, the moment I saw it was Evri I thought this would be a problem and so it’s proved to be. I had to go else where as I was going on holiday.”

Helpful Report

Posted 2 months ago

Hi , we're really sorry to hear your order didn't arrive on time, especially with next-day delivery requested. We understand how frustrating this is, especially before a holiday. We'll follow up with Evri and would appreciate you contacting our support team so we can make this right.

Posted 1 month ago

“I buggered up. I should have known when you pay cheap you get cheap. The NSF PANEL VW golf I bought has gaps everywhere my panel beater says it’s the worst product he has ever seen. You have been warned from this company. BUY CHEAP BUY TWICE.”

Helpful Report

Posted 2 months ago

Hi , we're sorry to hear you're unhappy with the NSF panel. We aim to offer quality parts at competitive prices, and it's disappointing to hear this fell short. Please reach out to our support team with more details — we’d like the chance to make this right.

Posted 1 month ago

“Very very bad service I been waiting for 8 days to send the me my part, but I haven’t received it it say 2to 3 working days i’m not happy with the service they lied to me and because of them it cost me a lot of money”

Helpful Report

Posted 2 months ago

Hi ], we're truly sorry for the delay and the inconvenience this has caused. This is not the experience we aim to provide. Please contact our support team with your order number so we can look into this urgently and resolve it for you. Thank you for your patience.

Posted 1 month ago

“It’s been 5 days since I ordered and I have not got the delivery yet. The delivery company provides a vague time saying the delivery will be done between 8:00 to 18:00. I have work on those days and it hard to be in the house waiting for the delivery to happens. The company does to leave it in a safe nor deliver to a nearby address which is convenient for both parties. I have now missed this delivery twice because of the vauge times and I have ordered the product as a matter of urgency. Very disappointed and frustrated at the overall service.”

Helpful Report

Posted 3 months ago

Hi , we're sorry for the inconvenience caused by the delivery delays and lack of flexible options. We understand your frustration and are working with our courier to improve this. Please contact our support team with your order number so we can assist you directly. Thank you for your patience.

Posted 1 month ago

“My product arrived damaged and after sending an email stating this I have heard nothing back”

Helpful Report

Posted 3 months ago

We're truly sorry to hear that your product arrived damaged and that you haven't received a response to your email. This is not the experience we aim to provide. Please reach out to us again or send us a direct message with your order details so we can resolve this as quickly as possible. Thank you for bringing this to our attention — we're here to help and make things right.

Posted 3 months ago

“The part had 3 quality issues, the side clip was missing, the indicator reflecting plate was missing and the threaded insert was not deep enough”

Helpful Report

Posted 4 months ago

Thank you for your feedback. We're sorry to hear about the quality issues you experienced with your part. This is not the standard we aim to deliver, and we take your concerns seriously. We will investigate the missing side clip and indicator plate, as well as the threaded insert depth issue, with our production team to prevent this from happening again. Your input helps us improve, and we appreciate you bringing this to our attention.

Posted 4 months ago

“Poor customer service, delivery took 3 days to arrive should have been next day 3, no reply when tried to cancel order, not good at all .”

Helpful Report

Posted 5 months ago

“Do not buy. Parcel never arrived, ignored numerous emails over 8 days. Shocking customer service. Do not buy.”

Helpful Report

Posted 6 months ago

“Waited a week for delivery then only one item arrived instead of three. Poor”

Helpful Report

Posted 7 months ago

“I've not even got my part a d your asking for review”

Helpful Report

Posted 7 months ago

“Ordered a body kit, after fitting it the rear diffuser worked its way out of the clips on one side and every time I pushed it back in it would pop out a few minutes later. Clearly something not quite right with this part, so I contacted them. Said I didn't want to return the whole kit as most of it was fine but the diffuser was the problem. Now they are trying to tell me I need to adjust and align the parts around it. So I put the original one back on and it fits perfectly both sides. Now that tells me no adjustment is needed and this part is just slightly off, maybe damaged in transit, storage, maybe just a bad part, I know that happens sometimes. But the customer service telling me to adjust other parts of my car to make it fit? That was poor and won't be using again”

Helpful Report

Posted 7 months ago

“Ordered a part for our Nissan, following the right process using the reg number, part arrived but it does not fit at all. Wanted to send it back as it is clearly the wrong part to be told I had to pay for postage. In my view the part is not as advertised yet I have to pay for trade vehicle parts mistake.”

Helpful Report

Posted 7 months ago

“I was promised a delivery Weds 26th Feb. I stayed in all day and no delivery, it’s now five days later and still had no delivery! when am I likely to receive my delivery??”

Helpful Report

Posted 8 months ago

“Following my purchase of the grill it arrived and I stated it was for the passenger side the company sent out the driver's side whilst we communicated back and forth by email they refuse to accept their liability to say that it was in fact for the driver side when I require the passenger side. upon further emails they finally refunded me after three weeks and made me feel that I was at fault when clearly they had sent out the wrong part. I will not be buying from this seller again”

Helpful Report

Posted 8 months ago

“I havent even received my order yet placed on 18th of jan.”

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Posted 9 months ago

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Helpful Report

Posted 9 months ago

“Andy Perry’s calm and professional approach made all the difference in recovering my lost €80,000 funds. He navigated the process with expertise and patience, ensuring I felt supported and informed throughout. Andy’s dedication and ability to simplify a complex situation brought me both peace of mind and a successful outcome. I highly recommend his services to anyone seeking a trustworthy and effective recovery expert. andyperry0147 (@) gmail.com”