Trade Vehicle Parts Reviews

Name: Trade Vehicle Parts
Rating: 4.72

4.7 Rating 2,360 Reviews

93 %

of reviewers recommend Trade Vehicle Parts

4.7

Based on 2,360 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0116 319 6543

Location:

21 Main St, Thorpe Satchville, Melton Mowbray,
21 Main St, Thorpe Satchville, Melton Mowbray
LE14 2DQ

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Trade Vehicle Parts 5 star review on 27th December 2023

Alex Manifold

Trade Vehicle Parts 5 star review on 24th September 2023

Ciprian Costescu

Trade Vehicle Parts 5 star review on 23rd August 2023

Huw Davies

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very very bad service I been waiting for 8 days to send the me my part, but I haven’t received it it say 2to 3 working days i’m not happy with the service they lied to me and because of them it cost me a lot of money”

Helpful Report

Posted 10 months ago

Hi ], we're truly sorry for the delay and the inconvenience this has caused. This is not the experience we aim to provide. Please contact our support team with your order number so we can look into this urgently and resolve it for you. Thank you for your patience.

Posted 9 months ago

“It’s been 5 days since I ordered and I have not got the delivery yet. The delivery company provides a vague time saying the delivery will be done between 8:00 to 18:00. I have work on those days and it hard to be in the house waiting for the delivery to happens. The company does to leave it in a safe nor deliver to a nearby address which is convenient for both parties. I have now missed this delivery twice because of the vauge times and I have ordered the product as a matter of urgency. Very disappointed and frustrated at the overall service.”

Helpful Report

Posted 10 months ago

Hi , we're sorry for the inconvenience caused by the delivery delays and lack of flexible options. We understand your frustration and are working with our courier to improve this. Please contact our support team with your order number so we can assist you directly. Thank you for your patience.

Posted 9 months ago

“My product arrived damaged and after sending an email stating this I have heard nothing back”

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Posted 11 months ago

We're truly sorry to hear that your product arrived damaged and that you haven't received a response to your email. This is not the experience we aim to provide. Please reach out to us again or send us a direct message with your order details so we can resolve this as quickly as possible. Thank you for bringing this to our attention — we're here to help and make things right.

Posted 11 months ago

“The part had 3 quality issues, the side clip was missing, the indicator reflecting plate was missing and the threaded insert was not deep enough”

Helpful Report

Posted 1 year ago

Thank you for your feedback. We're sorry to hear about the quality issues you experienced with your part. This is not the standard we aim to deliver, and we take your concerns seriously. We will investigate the missing side clip and indicator plate, as well as the threaded insert depth issue, with our production team to prevent this from happening again. Your input helps us improve, and we appreciate you bringing this to our attention.

Posted 1 year ago

“Poor customer service, delivery took 3 days to arrive should have been next day 3, no reply when tried to cancel order, not good at all .”

Helpful Report

Posted 1 year ago

“Do not buy. Parcel never arrived, ignored numerous emails over 8 days. Shocking customer service. Do not buy.”

Helpful Report

Posted 1 year ago

“Waited a week for delivery then only one item arrived instead of three. Poor”

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Posted 1 year ago

“I've not even got my part a d your asking for review”

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Posted 1 year ago

“Ordered a body kit, after fitting it the rear diffuser worked its way out of the clips on one side and every time I pushed it back in it would pop out a few minutes later. Clearly something not quite right with this part, so I contacted them. Said I didn't want to return the whole kit as most of it was fine but the diffuser was the problem. Now they are trying to tell me I need to adjust and align the parts around it. So I put the original one back on and it fits perfectly both sides. Now that tells me no adjustment is needed and this part is just slightly off, maybe damaged in transit, storage, maybe just a bad part, I know that happens sometimes. But the customer service telling me to adjust other parts of my car to make it fit? That was poor and won't be using again”

Helpful Report

Posted 1 year ago

“Ordered a part for our Nissan, following the right process using the reg number, part arrived but it does not fit at all. Wanted to send it back as it is clearly the wrong part to be told I had to pay for postage. In my view the part is not as advertised yet I have to pay for trade vehicle parts mistake.”

Helpful Report

Posted 1 year ago

“I was promised a delivery Weds 26th Feb. I stayed in all day and no delivery, it’s now five days later and still had no delivery! when am I likely to receive my delivery??”

Helpful Report

Posted 1 year ago

“Following my purchase of the grill it arrived and I stated it was for the passenger side the company sent out the driver's side whilst we communicated back and forth by email they refuse to accept their liability to say that it was in fact for the driver side when I require the passenger side. upon further emails they finally refunded me after three weeks and made me feel that I was at fault when clearly they had sent out the wrong part. I will not be buying from this seller again”

Helpful Report

Posted 1 year ago

“I havent even received my order yet placed on 18th of jan.”

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Posted 1 year ago

“Supreme Asset7 successfully helped me recover my investment worth £490,800 from a scam broker. Their professionalism and efficiency exceeded my expectations, and they made the process stress-free. I highly recommend them to anyone in a similar situation. Reach out via 📧 𝐄𝐦𝐚𝐢𝐥: 𝐬𝐮𝐩𝐫𝐞𝐦𝐞𝐚𝐬𝐬𝐞𝐭𝟕@𝐠𝐦𝐚𝐢𝐥.𝐜𝐨𝐦 𝕠𝕣 📲 𝐖𝐡𝐚𝐭𝐬𝐀𝐩𝐩: +𝟒𝟒 𝟕𝟑-𝟖𝟖-𝟔𝟗-𝟕𝟗-𝟓𝟖. 𝕋𝕙𝕖𝕪 𝕥𝕣𝕦𝕝𝕪 𝕕𝕖𝕝𝕚𝕧𝕖𝕣 𝕣𝕖𝕤𝕦𝕝𝕥𝕤!”

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Posted 1 year ago

“Andy Perry’s calm and professional approach made all the difference in recovering my lost €80,000 funds. He navigated the process with expertise and patience, ensuring I felt supported and informed throughout. Andy’s dedication and ability to simplify a complex situation brought me both peace of mind and a successful outcome. I highly recommend his services to anyone seeking a trustworthy and effective recovery expert. andyperry0147 (@) gmail.com”

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Posted 1 year ago

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Posted 1 year ago

“Ordered 6 days ago order still showing as not processed”

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Posted 1 year ago

“I was able to track the part. It arrived within the dedicated 2 hour window and the courier rang my bell and handed me the package.”

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Posted 1 year ago

“Faulty part. When I contacted the company to arise the situation I got an email saying the part comes missing tow bar clip, not in any description does it say this. Now I have to source one myself separately Not happy!!”

Helpful Report

Posted 1 year ago

“Good performance from the start. I searched via Google and found TVP had just the part I needed. Placed order and paid. Got a delivery date of just a few days. Unfortunately the courier did not deliver on the day quoted when I had rushed home to there as their 2 hour slot started. Next morning I had another email with another time slot. This time they delivered 4 hours before their time slot - luckily I was at home. Well done TVP for despatching on time, butget your courier sorted out.”

Helpful Report

Posted 1 year ago

Thank you for your feedback and for choosing TVP! We’re thrilled you found the part you needed and appreciate your kind words about our service. However, we’re sorry to hear about the courier issues and the inconvenience caused. While we strive to dispatch on time, we’ll be following up with the courier to improve delivery accuracy. Your feedback helps us enhance our service, and we hope to serve you even better in the future. Wishing you a wonderful holiday season! 🎄✨

Posted 1 year ago

Trade Vehicle Parts is rated 4.7 based on 2,360 reviews