Trade Vehicle Parts Reviews

Name: Trade Vehicle Parts
Rating: 4.72

4.7 Rating 2,200 Reviews

93 %

of reviewers recommend Trade Vehicle Parts

4.7

Based on 2,200 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

0116 319 6543

Location:

21 Main St, Thorpe Satchville, Melton Mowbray,
21 Main St, Thorpe Satchville, Melton Mowbray
LE14 2DQ

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Trade Vehicle Parts 5 star review on 27th December 2023

Alex Manifold

Trade Vehicle Parts 5 star review on 24th September 2023

Ciprian Costescu

Trade Vehicle Parts 5 star review on 23rd August 2023

Huw Davies

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered a part over a week ago and it's still not been sent”

Helpful Report

Posted 1 month ago

Hi Sam, thank you for your feedback. We’re very sorry to hear about the delay and the inconvenience this has caused. Unfortunately, the parcel was deemed lost in transit by the courier, and we sincerely apologise for this experience. A full refund has now been issued, and we’re sorry that this didn’t reach you as expected. If there’s anything further we can help with, or if you’d like assistance with a replacement order in the future, please feel free to contact us directly. Thank you for your understanding.

Posted 1 month ago

“Fast delivery was exactly what I needed”

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Posted 1 month ago

“My first time using trade vehicle parts I ordered around 6 am and was so surprised to see it being delivered just after 9 , I will definitely be using you again the process from order to delivery was so smooth and driver was friendly and professional”

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Posted 1 month ago

“It's my first time using trade vehicle parts. They are very helpful and take the time to check to see if parts fit your vehicle before sending them out on delivery! Great customer service!”

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Posted 1 month ago

“Absolutely fantastic customer service. I didn’t notice until after the transaction had gone through that I had left the shipping option at collection by myself. I spoke to a lovely guy in customer service who changed it to delivery straight away. He confirmed this in writing via email and then a few hours later the shipping company emailed to say they had my order. There was only 1 working day between ordering and delivery. I would absolutely use these guys again in the future. Can't fault them at all.”

Helpful Report

Posted 1 month ago

“We were very pleased with the service received from Trade Vehicle. We ordered a near side front side panel to fit an Audi A5. The part arrived within a couple of days, was well packaged and in good condition. The company kept us informed every step of the way on the progress of the order, with regular updates by email. We can't fault the service we have received so far.”

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Posted 1 month ago

“PERFECT service. Ordered a wing mirror in the afternoon after a nasty incident with a pheasant who flew out of the hedge and into my wing mirror and demolished it. The replacement was easy to find on this website and a good price. The delivery was perfect as it arrived next morning. Now fitted and spot on. Need my van everyday so very very happy. Thanks for a great service. PS I don't even like pheasant!!!!Bet he has a headache.”

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Posted 1 month ago

“rapid response and went out of their way to make sure the par5t fits, will deffo be using them again”

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Posted 1 month ago

“Very helpful in making sure I got correct part”

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Posted 1 month ago

“Ordering easy and delivery excellent”

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Posted 1 month ago

“Fantastic service, super quick delivery and great price for my part. very happy thanks, highly recommended”

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Posted 1 month ago

“Item received in condition listed. Well packaged and prompt. Shall bookmark for future purchases.”

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Posted 1 month ago

“Ordered wing for Mercedes a class Rapid delivery First class customer service Fits as well as the original Great price Would use this company every Time 5 star ⭐ Cheers Rob”

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Posted 1 month ago

“Excellent customer service.Thanks very much.”

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Posted 1 month ago

“Second time dealing with trade parts excellent service and prompt delivery.”

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Posted 1 month ago

“My item has arrived damaged. I ordered fog lights for my Audi, one of them has a stone chip on the glass and the other has a completely cracked glass screen.”

Helpful Report

Posted 1 month ago

Thank you for bringing this to our attention. We’re very sorry to hear that your item arrived damaged, and we sincerely apologise for the inconvenience this has caused. As this review has been left anonymously, we’re unable to identify your order or contact you directly. Please could you get in touch with our customer service team with your order details and photos of the damage, so we can resolve this for you as quickly as possible. We apologise again for the experience and look forward to assisting you.

Posted 1 month ago

“Ordered a front undertray for my car and when recieved the entire front of it has been either broke in transit or delivered broken so I cant use it on my vehicle”

Helpful Report

Posted 1 month ago

Thank you for your feedback. We’re very sorry to hear that the front undertray arrived in an unusable condition, and we sincerely apologise for the inconvenience this has caused. As this review has been left anonymously, we’re unable to locate your order or contact you directly. Please could you get in touch with our customer service team with your order details and photos of the damage, so we can look into this and resolve the issue for you as quickly as possible. We apologise again for the experience and look forward to assisting you.

Posted 1 month ago

“Excellent service. Prompt and kept in thr loop throughout. Highly recommended.”

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Posted 1 month ago

“It’s a blessing to be dealing with good people like you. The delivery was super fast.”

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Posted 1 month ago

“Very good delivery spot on would def buy again on time no probs 10 out of 10”

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Posted 1 month ago

Trade Vehicle Parts is rated 4.7 based on 2,200 reviews