I have unfortunately joined the ever growing ranks of people who have had the misfortune to order product from this company. They take your money quickly, promise delivery in reasonable time frames, and then when the goods are delayed by weeks they give you nothing but lame excuses. Looking through the reviews here it is clear to me that they knew full well that they could not meet the shipping dates that they promised me. In fact I found out that they sell the same saddle through Amazon with Trade Inn shipping direct. The delivery date through Amazon was more realistic. In short, in their on-line store they deliberately mis-stated the shipping time. Never again will I deal with them either directly or indirectly. For on-line retailers integrity is critical and they fail in that regard.