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Anonymous
Wrong item sent not as described on their website, they sent much cheaper version but the website and the review clearly describe and show the ordered item. Now they want me to pay return shipping because they sent wrong item. Contrary to their T&Cs and consumer law, it is their fault I have sent photos and evidence they reply with email telling me to repeat the process again, now about 17 times, Ive screen shot all correspondence as evidence for claim through bank card charge back. This is the link, for the ordered item read the description and supplied parts. https://www.waveinn.com/nautical-fishing/fox-international-r-series/137873927/p I received the cheaper version with no supplied infill panel or poles and fittings. The order was for a bivvy the one sent is a brolly. They had them for sale on Amazon too at around £170 including postage so with post roughly the same price, those were delivered as shown on website.
3 years ago
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Tradeinn has a 1.3 average rating from 453 reviews