Do not order from TradeInn, it feels like a scam! - The returns process and customer service is an absolute nightmare. I bought ski boots and decided to return them. You send them to their local unit (in the UK) and then they ship it with snail mail to spain before offering a refund. It's now 2 months since i posted my return and it's still somewhere on the road according to them. If you contact customer service, all you get are canned replies and there's no one to look into the matter. It feels like an absolute scam and makes you question if you ever see your money back.