I ordered an in stock item from Tradeinn. I had to wait for three weeks until I received the notification that the order was posted. Another week later the carrier phoned us that he could not deliver because nobody was at home (he actually did not bother to ring the bell!). He phoned us after he was on the way again and expected us to follow him to the next village 30km away. We contacted Tradeinn who subsequently informed us that the item was returned and a refund will be made. For logistical reasons it was apparently impossible to make another delivery attempt or phone us in advance or pick up the order from a packing station. The communication with Tradeinn was endless and tedious because every email was answered by a different robot. Never again.
3 years ago
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