I received an email notification to notify me that the parcel was not delivered due to nobody being home to receive it which is impossible as both my wife or myself were home the whole day. Since then I have been trying on two occasions to find out when the next attempt at delivery but I have not heard anything back thus far. I also attempted to use the phone number provide in the email but I am being told that number is disconnected. I also noticed today that a photo of the parcel was shared in the confirmation email but when looking at the sticker on the parcel, it looks like there is no street address. Only street number and city so not quite sure how or where the attempted delivery was made. In any case someone should have contacted me on the phone number that I provided at the time of purchase to sort this issue out.