Brought a item over 6 months ago that never arrived, I chased Tradeinn regarding this and kept getting told "it's on its way " . I don't blame Tradeinn for the item going missing in the post but had to send many emails to get a credit . Was told the money will show in my account after they processed my credit, it's been 14 days. Have sent many emails chasing this credit and get the same response " it's on its way !" . Last email told me to check with my bank ??? My wife works for our bank and said there is nothing our bank can do . Tradeinn support staff definitely don't know what's going on . I keep getting the same generic email reply . Have just sent another email trying to get my money . Be warned ⚠️ 🤡 🤡