I ordered scuba diving equipment from TradeInn on Nov. 28/19. They indicated delivery to Canada would be between Dec. 9th and Dec. 12th. I received my package 2 months later (January 30th). I dealt with TradeInn customer support on and off for 6 weeks trying to get an answer on where my missing parcel was. They were polite, but I never really got a straight answer from them on the whereabouts of my parcel. I had given up on them, thinking I was scammed, so I was very surprised when the order finally arrived. The package was badly damaged in shipping, but none of the items I ordered were damaged and all items were exactly as expected. Not sure why this company has "shipping" issues, as is also reflected by so many other bad reviews. I could have given this company 5 stars, had they honored there estimated delivery date or were able to provide me adequate answers when I questioned them about the delivery status.