The customer service is terrible and absolutely useless. They never read your questions. Just send you auto-generated mails. When something goes wrong - you're really one-to-one with your problems. One of my order was hanging for a month with status "Your goods are on the way to our packeting center". Phone call was useless. They simply repeated that what I can read on the site. To all mail request I received only auto-generated answers. I canceled it and ordered another item, which seems to be on stock. Now it hangs for a week with status "sent", but the post-tracker says, that the parcel was registered, but never delivered to post office. I again receive the auto-generated mails. They simply ignore you. I've never seen something worse