Tell your floor people that they serve the customer and not the other way around. When in floor traffic, the floor person makes way for the movement of the customer - unless the floor person is stacking, especially the bottom shelves. At high traffic times, floor people should avoid congregating in groups for conversations. If they need a group conversation, go over to the wine section. Trader Joe's Eugene, 12.27.24 around 5:15pm. When they think their business is more important than the customer's shopping, it's as if they're flipping the bird at the customers in general. "You go around us - we don't make way for you." This is bad customer relations.