Staff were friendly and helpful. But the first evening after my operation after taking the leg pressure machine off to use the toilet they forgot to put it back on until I asked if it should be off. The next day I found out off a nurse that if they are off for more than half an hour they are inaffective and they had been off for more than that time so could have potentially ended up with a clot. On an evening because my room Was next to the nurse station I could hear the nurses chatting very loud despite the fact it was past 11 o'clock they were talking about their personal lives without much consideration for the patients getting rest after their procedures So I got out of bed and stuck tissue in my ears until I could have some sleeping tablets which the nurse asked why I had In when she came to administer my meds but they still did not keep the noise level down . I was exhausted but could not sleep for the noise. There was a huge stain on my bedding when I arrived which the nurse pointed out but made no attempt to change it as she said it would be fine. After my procedure I had a sore wrist and thought it had just had a knock this carried on for several weeks and now the vein in my left wrist is sticking over my bone and has turned Hard and lumpy down towards my hand which is really uncomfortable this is the hand my canular was in and I remember they had trouble getting it in before my op. I am pretty disappointed with the standards in the hospital with the amount of money I paid I was also a retuning customer and can not remember this happening on my first stay at the hospital. The clinic I attend is jesmond and the staff there are always lovely and friendly and willing to help out if they can.