I felt that the service of the staff and the nurse at transform was very good however my visit to the private hospital wasn't. Felt unsure to what was happening, what time I was going to be take, the nurses weren't very friendly felt like they were really busy so were just doing basic checks so I asked if they were busy but they said they weren't so not really any excuse for they're lack of concern. Also when I was leaving no one even took me to the reception I just had to find the way myself, wasn't asked if I needed helped to change or anything which as you can imagine not s great service. I am happy with how my treatments looked and doctor was great just hospital was let down. Thanks