I’ll start with my pre op screening which i had done on the 2nd June 2015 at the Sheffield clinic. My operation was booked for the 30th June 2015 and i heard nothing until three days before my operation where i was told by the nurse that i had MRSA and would need to come in to receive treatment. I carried out the treatment and had three consecutive results come back with as negative for MRSA. It was then that i found out it takes 48 hours for the result to come back. In the three weeks and four days after my pre op screening i was not contacted to let me know that i had MRSA and that i needed treatment, If i had been told in time i would have been able to have the treatment, which i had to pay for (would have expected that transform would have provided this for free as its a private company) and had the three consecutive MRSA tests done before my operation date. After i had the all clear from MRSA i was then called up and given a date for the end of August as July was fully booked. Shortly after this i had another call to then say that the surgeon had cancelled all of his August appointments and the earliest operation date would be the 3rd of September. I was due to start college on the 4th of September and had to start two weeks late as a result of this. I had carefully planned when i wanted to have the procedure done so that i would have had six weeks to recover whilst my son was off school and before i started college. I understand that sometimes things don't go to plan but i wont accept that my operation date had been set back three times due to lack of competence. I arrived for my operation at 10am to be operated on at 2pm. I was put into a shared room with a very loud crude woman, i chose to pull the curtain across and ignore her. I didn't end up going up to theatre until 6pm! I came out of surgery at 8pm in hope for a peaceful night sleep after waiting all day being anxious and hungry. From the minuet i was taken back down to my room to the minute the woman left the next day was excruciatingly uncomfortable. This woman was on FaceTime to her family, exposing herself and showing off her breast augmentation which she clearly wasn't happy with. I had to listen to her moaning and dramatically crying all night. When she fell asleep she then began to snore loudly and sleep talk. She was making threats to the nurses and about the surgeon who had done her surgery. The nurses apologised profusely to me for her behaviour and suggested i complain as i shouldn't have to endure that kind of behaviour being a private patient. The nurses were brilliant, they couldn't move me to a different room as the hospital was full but i appreciated how sympathetic they were to me. I have a short video footage of the woman if you would like me to send an attachment please let me know. I came in for my stitches to be removed and all was healing well, I am pleased with the results so far apart from a tiny piece of bone that seems to have been left sticking out on the bridge of my nose. I came back for my appointment on the 4th November to see the surgeon Dr Ahmed. Dr Ahmed was 70 minutes late to my appointment and when i asked about the bone on the bridge of my nose he dismissed it and said he wont look at my nose until all the swelling has gone down. This was the original complaint i sent to transform. Since sending this letter i received a £200 refund for my disturbed night which i do not feel is a decent amount. I paid for private care i deserve to get my moneys worth. I have not been given a date for any after care appointments of which there should have been a total of three since my appointment on the 4th November. I now have great difficulty breathing through my nose and breath through my mouth 90% of the time. When i do breath though my nose it in uncomfortable. I have pain in my nose when i do so and i feel light headed from the lack of oxygen. I have also noticed that when i sneeze or sniff my nose almost vibrates. The top bones on my nose ( I believe to be the nasal bone ) are clearly visible and my nose almost looks collapsed whilst the bottom of my nose is still thick which is one of the things i had asked to be reduced. Hence the “OPEN rhinoplasty” that i paid extra money for. Although it is clear that work has been done to my nose and that the large bump is now removed and a little tissue from the end of my nose has been taken away i still have a large nose with added breathing difficulties. I do not wish for Dr Ahmed to work on my nose again. There is absolutely no way i would trust him or maybe even anyone to touch my nose again after this horrific ordeal. My complaint has been ignored for over a year and i have now been neglected by not receiving any further after treatment. I urge you to deal with this matter immediately as it has already caused a big enough stress to my life. I will not leave this matter to go unnoticed for yet another year, i will take appropriate action. I have attached photos. I received a letter saying the date on the letter was wrong. This place has truly treated me awfully and are unable to admit that they have don't any wrong. Discussing! Cow boy surgeons. STAY CLEAR