Had my operation at Transform Brentford, Riverside Clinic in Dec 2015 - met with my surgeon 3 weeks after for my post op and found out I had a rib deformity on my right side which should've been brought to my attention before my op. I was told my implant will not sit right because of this. 3 months after my surgery I went back due to a lump found which was causing me discomfort, my surgeon did not care and told me it had nothing to do with my operation and I should book a GP appointment as 'it could be more serious'. After being referred to Kingston Cancer outpatients ward by my GP I got the all clear. Leaving the problem for a further 9 months my (right) implant became extremely hard and the pain was unbearable which resorted me into calling Transform for further advice. November 2016 I met with my surgeon again and he told me the same thing that there wasn't anything wrong, I asked him to feel my implant and he staged 3 me capsule contraction which I needed to be operated on for (there are 4 stages). Today 28th Feb I am booked in for a pre op with the nurse and I requested a relative to be in the room with me as I do not feel comfortable or want to be lied to anymore, she was very rude and not understanding in why I feel this way. Having my boobs done here was the biggest mistake of my life as they are worse than what I had before any operation. Transform work more like a factory than a supportive clinic. DO NOT GO HERE FOR ANY COSMETIC PROCEDURES.