I went to the birmingham clinic for a breast enlargement/uplift consultation. The first lady i saw was very nice, welcoming and made me feel at ease. I then went back to the clinic at a later date to have a consultation with my surgeon. It was a german lady with light hair (cant remember her name). She was unbelievably rude from the moment i walked in. Without introducing herself or even saying hello, she told me to take my top off. She then told me to choose a size implant to try on. She didnt assist me at all, and in fact was going through other paperwork on her desk that had nothing to do with my consultation. She questioned me as to why i wanted the procedure, as i havent had children and am 27. I explained to her my reasons, and then went on to ask further questions but she told me there was nothing else she could tell me. She made me feel extremely uncomfortable and i left the clinic in tears as she had made me feel stupid for even being there. The clinic is lovely, and the girls on reception and the 1st lady i saw were lovely, but there is no way i would ever use transform now because of that surgeon!!