One star, only because no stars is not an option. Quite cheap but there is a reason. Unless you have a package which you don't mind getting lost and never arriving at its destination, I recommend you avoid this company. More details of the painful experience: They didn't collect from the London pick up as agreed as they failed to pass pick up details to the driver, which meant I had to take my envelope containing important papers to their drop point which lost a day. They then lost the envelope which I only found out about when I asked the recipient in New York if they had received it. When I phoned to ask where the envelope was I was told DHL had lost it. It turns out TransGlobal is a freight forwarder which means they don't actually do any deliveries, they just get a lot of packages together and use volume to get a discount from a proper courier company like DHL. It then took almost a month before they accepted that the envelope was lost. Apparently they have to give DHL time to look for it. Their excuse for the time it took was that Christmas came in the middle of all of this. They didn't accept any responsibility for losing the package. I had not taken out additional insurance as there was nothing breakable in the envelope, just legal papers which had been notarised at a cost of £270. I did not expect TransGlobal to lose the package. So when it came to compensation I received the standard £50 plus the cost of the freight. Nothing for the additional cost of second notarisations or my time in getting the papers renotarised, or anything for the opportunity cost of the delay. I am reminded of John Ruskin's quotation: There is hardly anything in this world that some man cannot make a little worse and sell a little cheaper, and the people who consider price only are this man's lawful prey. Do yourself a favour. Use a different courier