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Transglobal Express Ltd Reviews

4.1 Rating 416 Reviews
78 %
of reviewers recommend Transglobal Express Ltd

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Transglobal Express Ltd 1 star review on 9th October 2024
Caleb
Transglobal Express Ltd 1 star review on 22nd January 2024
BAKIR TUBAINAH
Transglobal Express Ltd 1 star review on 22nd January 2024
BAKIR TUBAINAH
Transglobal Express Ltd 1 star review on 5th June 2023
Michael
Transglobal Express Ltd 1 star review on 5th June 2023
Michael
Transglobal Express Ltd 1 star review on 5th June 2023
Michael
Transglobal Express Ltd 5 star review on 15th October 2022
Michele Kay
11
Anonymous
Anonymous  // 01/01/2019
TroanLTD.COM Helped Me When No One Else Could
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Posted 4 days ago
Transglobal used to be great, offering a wide range of express international services that we could use on our website for export customers and import from some suppliers. Over the last few months, particularly this month, the service has disintegrated. For example: 1) Transglobal is incorrectly charging customers with the new USA DDP USPS service. The duty calculator does not calculate duties on Chinese goods correctly. The Trump administration has extended the exemption for additional duties until November. Transglobal's duty calculator still applies 37.5% in additional duty and has been all week. So they are profiting an extra 37.5% on every order sent to the USA, which they won’t have to pay. 2) Landmark Global DDP services - the service no longer works. If we send a parcel to Belgium and pre-pay the duties, they return it immediately because there isn't an IOSS number (you don't need one). Landmark Global then holds the parcel for about 2 weeks before handing it to Transglobal. This is not Transglobal’s fault, but where they fail is that they have irresponsibly kept the service live as an option, then failed to get Landmark to respond, to say sorry, let alone resolve anything. This resulted in me snapping at Landmark, in a rather vicious email, I will admit, which I mention later. Rather than resolving the issue, Transglobal terminated our account. 3) The FedEx international services started to re-charge taxes/duties back to the sender on DDU services. A couple of months ago, we were billed for duties for a parcel sent to a Canadian customer. I requested evidence that FedEx had tried to collect the taxes/duties, details of the calculation, as the balance seemed grossly exaggerated, and details of the relevant legislation allowing for this. Nobody could provide an explanation, and we will now have to proceed with further action to recover the monies. Taxes/duties imposed on an individual in another country, shipped with a DDU service, are not the responsibility of the sender, even if there is a tick box on the TG website that says you will pay them if the customer doesn’t – it’s simply not legal and an unfair contractual term. 4) The DPD Europe service is ad hoc, on and off the TG system. This makes it difficult to decide whether to offer it to our customers. 5) If I email the account manager, I’m lucky to get a response. One email earlier in the year, asking which countries we could offer a DDP service to, took about 4 months for a response. By which time, we had set up those services elsewhere. 6) If I email the premier customer service team, historically, issues would be dealt with the same day. Which is good. Nowadays, you’re lucky to get a response within a day. And whilst this timescale certainly isn’t bad, given that many of the parcels are ‘express’ that require urgency, waiting a day isn’t the best. Issues take noticeably longer to resolve, and as highlighted above, the number of issues is increasing. 7) Beware...TG started to hide the DTP duty calculation fees in the duty calc, hopefully you won't notice the hidden £12 FedEx fee... I have no issues with the collection drivers, who are polite, reliable and efficient. My main gripe with Transglobal is the abrupt termination of our account today, with no warning, after the account manager read an e-mail sent at the start of the week to Landmark Global, because she believed it was abusive towards her. It wasn’t abusive, and it wasn’t directed at her, but it certainly wasn’t polite, I accept that. I had contacted Landmark because I was getting nowhere in resolving issues with deliveries to Belgium by contacting Transglobal. And Landmark Global were significantly failing – incorrectly sending parcels back and holding them for over two weeks. I was left stranded in a position where I had to do Transglobal’s job and get the parcels back, and at a time when we are all trying to work our way around USA tariffs/duties. At the same time, I was having some personal issues and was under a lot of stress, and was simply trying to get my way through and sort out issues. I shouldn’t have been left in that position. Transglobal’s response was to terminate our account, rather than finding out what was wrong. So please always bear in mind that Transglobal will terminate your account immediately, with no notice, no contact, without understanding the stress they have put you under, without resolving problems and for highlighting issues with their service. It is a shame, I used to like Transglobal and have regularly turned many other courier brokers away and stuck with Transglobal, even when the cost was higher. But there are now multiple issues, and having an account manager who drops your account without speaking to you or understanding any of the issues they have caused is pretty poor. A copy of the email is attached where you can see no warning and the account manager seems to think we were abusing here on the phone and e-mail - it was an e-mail to a different company. The abrupt, short explanation is typical.
Transglobal Express Ltd 1 star review on 29th August 2025
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Posted 1 week ago
Thank you TroanLTD .COM
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Posted 1 week ago
Thank you TroanLTD.COM
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Posted 1 week ago
TroanLTD .COM is the best and reliable recovery firm
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Posted 2 weeks ago
I was charged £63+ for a returned shipment because FedEx could not (or would not) try and reach out to sort out some customs issues. Transglobal express simply passed on the costs of this to me. FedEx deliberately (in my opinion) made no attempt to sort this out so they could charge outrageous fees for return plus clearing the item through UK customs on the return. How is this fair? Transglobal's role as the booking agent gave no indication there was a problem with the shipment and no recourse to sort this out. They offered a 50% reduction in the amount I was charged as a goodwill gesture - but that still leaves me with 50% of fees for something that should not have been charged. All in all I am now nearly £175 in total costs to send this one package to Portugal. Transglobal won't fight for you, they will simply pass over fees and blame you for the mistakes of their delivery partners. Why bother using them if this is the service they provide.
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Posted 3 weeks ago
I have been a loyal customer of Transglobal Express for nearly 10 years. Since last year, my experience with the company has significantly deteriorated. The main issue is a recurring pattern of unexpected charges and billing disputes. We are being billed for customs duties and taxes that FedEx was supposed to collect from the recipient before delivery. However, FedEx did not collect the fees themselves. Transglobal Express has then been charging us for unpaid duties which have nothing to do with us. It is the recipients right to pay these charges and FedEx should be chasing the recipient. This reflects poorly on both FedEx and Transglobal Express and shows a lack of transparency and accountability. This practice appears deceptive and feels like a scam. We urge all customers to be extremely cautious and to scrutinize all charges carefully. Unfortunately, due to these ongoing issues, we can no longer recommend Transglobal Express and be aware this can happen to any of you.
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Posted 1 month ago
Thanks to Bridgereclaim for the amazing recovery
Transglobal Express Ltd 1 star review on 15th July 2025
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Posted 1 month ago
I had tried everything to resolve my issue with this online trading platform, but nothing seemed to work. I contacted Mrs Olivia and her team not expecting much but I was surprised by how professionally they handled things. Their communication was clear and consistent, and they took the time to understand my case. They gave me back some hope during a frustrating time, and in the end, we reached a resolution I felt good about. I’d definitely recommend them to others facing similar challenges.
Transglobal Express Ltd 1 star review on 16th June 2025
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Posted 2 months ago
If you've been fooled by Transglobalexpress.co .UK or a similar entity, don't give up. Tran XX global @ g mail·com # will be able to assist you in recovering your losses. Am a witness to it.
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Posted 4 months ago
James reached out to me about a $270k investment scam, and ANGUSLTD.ORG helped me retrieve my funds successfully.
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Posted 5 months ago
After losing $670,000 to a scam, however TREBLESLTD*COM helped me get my money back in full.
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Posted 5 months ago
If you have a warranty with this company they will make you wait for service as they have already got your money they are only interested in new business where they get paid by the client at the time of service. Do not waste your time with them.
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Posted 6 months ago
I faced challenges in successfully withdrawing from the investment platform. It became apparent that the website I was interacting with was a fraudulent entity, especially because of their continuous demands for additional deposits. After seeking help, I found multiple online accounts related to A - C - T - I - N - V - S - T - L - T - D..C-O-M. The information from these testimonials was instrumental in assisting me to recover my complete investment.
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Posted 7 months ago
Once sufficient funds have been obtained from various sources, your account will be closed and the funds will be transferred to a fictitious broker account, rendering them inaccessible. Furthermore, there is no live customer support available. I'm pleased to report that I was able to receive a complete refund of my initial investment after turning to 𝐭𝐫𝐞b𝐥𝐞𝐬𝐥𝐭𝙙.𝐜𝐨𝐦 for assistance in my case.
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Posted 7 months ago
This is one of the most happiest time of my life I was able to get back after being ripped by my previous trader. I highly recommend madacovi.co to anyone who’s looking for a trader to help manage their account and make profit. My family trusts madacovi.co to take care of all our trading transaction needs. madacovi.co knowledgable, experience and he's attention to detail is why I turn to her with all my trading and mining account. Expect nothing less than top notch service from : M A D A C O V I . C O
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Posted 7 months ago
Your account will be terminated and all monies will be placed in a fake broker account, making them unreachable, once enough money has been gathered from multiple sources. Additionally, live customer service is not offered. In my situation, I turned to TREBLESLTD*COM for help, and I'm happy to say that I was able to get my initial investment back in full.
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Posted 8 months ago
When I invested my hard-earned money with this broker, I planned to make a profit. However, when I attempted to withdraw my money after making some early profits, I encountered numerous issues. I kept asking the broker questions, and he would respond with ridiculous explanations. I contacted an industry expert in a desperate attempt to find assistance, and he recommended that I contact a specialized business that safeguards assets against frauds and scams. After doing a very comprehensive research, I concluded that the best firm was TREBLESLTD*COM. I immediately phoned them and briefed them and they helped me to recover my money.
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Posted 8 months ago
I was promised profit by many brokers but it was all lies and deceit. I had lost money trading on a few platforms which i later got to know that they were all scam. I have to hire a recovery team (o l i v e t r a d e r e c o v e r y 5 5 (@)———-g m a i l—————c o m to help me figure out the problem. They were understanding and patient, took their time to make me understand how it all really works. My money which was $361000 in total was reclaimed and returned back to me including profits. If you are a victim of binary scam., visit them.W-h-a -ts -A-p-p: ‪+54 -9 -3-7-5-1- 4-7‑8-7-4-6‬ Email: (olivetraderecovery55 (@)———-g m a i l—————c o m
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Posted 8 months ago
Since giving them my money was one of my worst choices, I strongly advise people not to invest with this firm. I fell prey to their dishonest practices after investing my cash, and they kept requesting more tax payments to gain access to my money, all in vain. forth the end, I turned to the staff at TREBLESLTD*COM for help, and they put forth a lot of effort to find these scammers and get my money back. I was able to recover what was properly mine thanks in large part to their committed professionals.
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Posted 8 months ago
Transglobal Express Ltd is rated 4.1 based on 416 reviews