Transglobal Express Ltd Reviews

4.3 Rating 383 Reviews
83 %
of reviewers recommend Transglobal Express Ltd

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Transglobal Express Ltd 1 star review on 22nd January 2024
BAKIR TUBAINAH
Transglobal Express Ltd 1 star review on 22nd January 2024
BAKIR TUBAINAH
Transglobal Express Ltd 1 star review on 5th June 2023
Michael
Transglobal Express Ltd 1 star review on 5th June 2023
Michael
Transglobal Express Ltd 1 star review on 5th June 2023
Michael
Transglobal Express Ltd 5 star review on 15th October 2022
Michele Kay
Transglobal Express Ltd 3 star review on 26th November 2021
Ewan Watt
10
Anonymous
Anonymous  // 01/01/2019
Convenient, usually reliable and sensible price
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Posted 2 years ago
Keep the good work uk
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Posted 2 years ago
The website gives a good range of carriers and prices. The paperwork arrives promptly. I generally use them for shipping from the UK to US and recommend them to anyone who asks.
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Posted 2 years ago
I find the receptionists very helpful when I get in touch about sending parcels to Australia.and find the price of sending parcel is so good.
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Posted 2 years ago
reasonable prices and good staff !
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Posted 2 years ago
Good price and always previously fast delivery. A little surprised with the latest to find it has taken 3 days from collection to be processed at Heathrow. Seems a little strange that the consignment went from Milton Keynes to Liverpool then East Midlands before getting to Heathrow when we are only 55 miles from Heathrow.
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Posted 2 years ago
Well organised web site makes everything clear - easy to track shipments and correspondence. Cost effective shipping quotes, and the staff were always friendly and helpful. The only problem I had was that pick up drivers (and staff directing them) didn't read instructions, so shipment delayed.
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Posted 2 years ago
On 15th October I sent a package to Austria with DPD via Transglobal. As of 25th November, it's been to Austria twice and returned to the UK twice and is now sitting in a DPD warehouse because of "IT issues". Transglobal have tried to sort this but can get no sense out of DPD. They have shown willingness but don't seem to have any power over DPD so solve this mess. I wish they had more clout to throw at these nasty little courier companies who just don't deliver in every sense of the word. As a direct result of the DPD incompetence I have now lost my customers in Austria, not Transglobal's fault but at the end of the day, my contract is with them and they are ultimately liable.
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Posted 2 years ago
Good customer service contact, they try and sort your query out there and then or email you back. Prices competitive for our line of parcels.
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Posted 2 years ago
Always use trans global for Australia fast efficient service never any problems always arrive before estimated time never had any dealings with returns or refunds so can’t comment on that always a good service and suits my needs many thanks
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Posted 2 years ago
Very quick and helpful service. UK to California in 3 days!
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Posted 2 years ago
Been using for years, always top class service. Rates are again competitive.
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Posted 2 years ago
Very good service, although the recipient had to pick up parcel from. Depot in Toulouse, delivery to home didn't quite work! Parcel arrived safely and in good time.
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Posted 2 years ago
good service easy to use
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Posted 2 years ago
Excellent and reliable company, very keen prices too
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Posted 2 years ago
Easy drop off at local shops for some carriers so no waiting in all day. Competitive prices with a selection of carriers. Overseas shipping instructions could be easier.
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Posted 2 years ago
I find Transglobal give amazingly good value for money and very helpful staff.(Is that alright Dad? My father's CEO) I strongly recommend their service if you want to send an important letter or big parcel somewhere. Anyone who gives only one or two stars don't know what they're talking about. The problem is with Brexit, there's 50% or more extra to pay when the delivery man knocks on your door with the item from UK to Europe. Nice.
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Posted 2 years ago
Very good prompt efficient friendly service
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Posted 2 years ago
The staff I dealt with was really helpful and went above and beyond to help me with the export paperwork.Really appreciated it.
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Posted 2 years ago
Decent prices, good service and they actually do handle complaints and errors pretty well. You just need to remember that they're a broker, not a courier in their own right so you're buying a handling service from them, not a fully delivery service directly.
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Posted 2 years ago
Transglobal Express Ltd is rated 4.3 based on 383 reviews