Travefy is a helpful tool for planning one or two trips a month. Sadly, its' capacity is limited for higher volume and custom trip planning as our agency requires. Support is only available through email or chat feature which becomes frustration with back and forth and much repetition rather than a quick live conversation to resolve the issue. Issues we experienced are the result of their integrations which are inconsistent and out of their control. Thus a lot of communication with no resolution. However, the Viator integration has never failed and the reason for the favorable three stars. Congratulations on your alignment with a solid partner in Viator!!!