After hours and hours (and hours!) of researching hotels in various places in Europe, we finally settled on a perfect hotel in Paphos, Cyprus and booked through Travel Republic. That was nearly 2 weeks ago and now, 4 days before we are due to fly, we have just been told that our booking will not be honoured as the hotel is full. The 'upgrade' alternative offered is for a standard room in an inferior hotel which costs in the region of £350 less than the deluxe suite in the hotel we booked. This was kindly offered 'at no extra cost'! What a joke. Called Travel Republic and they are simply not interested, just said that we should cancel if not happy. I explained that our flights were booked and non-refundable, and the response was effectively 'not our problem'. Charming.
As we are due to start our holiday in 4 days time, our options for another hotel are limited to those that no one else wants to stay at, and with good reason! So now we are stuck with flights and no hotel. Thanks Travel Republic.
All I can say is avoid this company at all costs, and in doing so avoid the stress and disappointment that we are currently having to go through at the moment.
9 years ago
Travel Republic has a
1.4
average rating
from
484
reviews